AI marketing automation from Act On Data Lake
Thursday, February 1, 2024 by Brittany Hainzinger
Act-On Software is helping marketers harness the power of data and improve customer engagement with a robust Data Lake, functioning as a private Customer Data Platform (CDP) within Act-On’s customer-beloved marketing automation (MA) solution.
As martech stacks become increasingly complex, data extensibility is critical. Act-On’s Data Lake allows for ...
SaaS backup platform SaaSBACKUPSM lands from Asigra
Friday, March 17, 2023 by Brittany Hainzinger
Asigra Inc has announced SaaSBACKUPSM, a powerful new SaaS-based backup platform designed to provide comprehensive backup and recovery capabilities to SaaS applications that include Salesforce, Microsoft 365, Google Workspace, and far beyond. Through innovative API connectivity, SaaSBACKUP is able to support a large macrocosm of SaaS applications with enterprise-class d...
Automated testing in 2022
Friday, January 14, 2022 by Richard Harris
Ajay Dawar, Alok Kulkarni, James Isaacs, and Linda Chen from Cyara discuss their 2022 predictions about real-time quality assurance, adopting automated testing, balancing employee experience and innovation, how to deliver innovative customer experiences, why AI won't displace humans for customer support, how enterprises can achieve digital transformation success, an...
Enterprise technology predictions from Agiloft
Friday, January 7, 2022 by Freeman Lightner
While 2021 marked another year of uncertainty due to the pandemic, the circumstances this year fostered incredible growth and innovation in many industry sectors, especially enterprise technology. One critical back-end process that delivered massive value to enterprises throughout the pandemic is contract lifecycle management (CLM).
2022 Enterprise Technology Predict...
Low code platform Zenity lands $5M in funding
Wednesday, December 8, 2021 by Christian Hargrave
Zenity exited stealth mode with a $5 million seed funding round, led by Vertex Ventures and UpWest, and backed by top executives such as the former CISO of Google, Gerhard Eschelbeck, and former CIO of SuccessFactors, Tom Fisher. With Zenity, businesses can promote citizen development and adopt Low-Code/No-Code platforms while avoiding critical data exfiltration or disr...
Nylas expands operations in Europe
Wednesday, November 3, 2021 by Richard Harris
Nylas announced that one of Europe and the world’s leading e-commerce platforms have selected Nylas to quickly, securely, and automatically connect real-time communications data into their application. With Nylas’s Email and Neural APIs, this fintech enterprise can more intelligently extract and structure data from the more than 2 million transactions on the...
Headless web architecture will change the internet
Tuesday, April 27, 2021 by Richard Harris
With the rapid shift to a digital-first world brought on by the pandemic, the pressure put on companies to provide strong digital experiences has only accelerated - from the need for fast-loading, responsive websites and highly accurate personalization to providing consumers with a consistent and seamless experience across channels. Delivering on these demands can be ch...
iOS 14 IDFA opt in updates
Tuesday, November 24, 2020 by Brittany Hainzinger
Forced to rethink the advertising model of today, developers will need to be educate consumers about privacy to incentivize their users to opt-in. Consumers could expect to see an uptick in apps requiring a fee to download or an ongoing subscription fee. Marketers who want to continue to offer Apple users personalized mobile advertising should start to bulk up their fir...
Postal.io redefines offline B2B marketing
Tuesday, May 5, 2020 by Brittany Hainzinger
Offline sales and marketing engagement is being redefined by Postal.io, particularly in today’s era of social distancing and remote work brought about by the global coronavirus pandemic. Ushering in a new era of capability and control, Postal’s sales and marketing automation platform enables enterprise B2B companies to effectively manage offline marketing pr...
Over one million unique component downloads from OutSystems Forge
Friday, January 17, 2020 by Freeman Lightner
OutSystems announced that the OutSystems Forge has surpassed more than one million unique component downloads, fueled by increasing demand for agility as part of the app development process.
One of the main hubs for OutSystems developers, the Forge enables first-timers and veterans alike to quickly access over 2,500 assets that boost productivity when building their ...
SIIA CODiE Awards 2020 nominations are now open
Thursday, November 7, 2019 by Richard Harris
SIIA announced the nomination period for the 35th annual SIIA CODiE Awards. Applications, products and services and other related technologies for use by publishers, information service providers and consumers across the business technology industry are invited to apply between November 4 and January 17.
New categories in 2020
Each year SIIA stakeholders, inc...
eiPaaS value as seen from Jitterbit's CTO
Wednesday, September 25, 2019 by Richard Harris
Fragmented technologies have the power to stop an enterprise dead in its tracks. However, there is one secret weapon every business needs to give themselves a fighting chance to quickly grow to the levels of those other major companies. Enterprise integration has become the great growth enabler for today's enterprises. We spoke with, Manoj Chaudhary, CTO and VP...
Salesforce and Tableau software become one
Tuesday, June 11, 2019 by Richard Harris
Salesforce has said it will buy Tableau Software for $15.7 billion in an all-stock deal, making it the largest acquisition in the history of the company. This is more than double the $6.5 billion the San Francisco-based cloud giant paid for MuleSoft last year.
Salesforce will use the acquisition to double down on business intelligence through powerful new data...
Lightning Web Components goes open source
Monday, June 10, 2019 by Christian Hargrave
Salesforce has announced it has open sourced Lightning Web Components, the company’s JavaScript framework that makes it easy for millions of developers to build apps on the Lightning Platform. With this update, developers everywhere are now empowered to build fast, secure and portable web components on the development stack of their choice. Salesforce will showc...
New lowcode platform for the enterprise emerges from Turbo Systems
Friday, March 1, 2019 by Brittany Hainzinger
Turbo Systems just launched its universal, no-code engagement platform for the enterprise. Led by Hari Subramanian, Co-Founder and former CTO of ServiceMax, Turbo provides an easy way for businesses to instantly create rich applications to extend the capabilities of all existing systems of record, including ERP, CRM, and HRIS systems.
“The systems of record mak...
Blockchain development with strong APIs
Monday, January 21, 2019 by Richard Harris
2018 was the year of blockchain “pilot” projects - where companies began to truly explore all of the possibilities of the technology. For example, in PwC’s 2018 survey of 600 executives, 84 percent said their organizations had at least some involvement with blockchain technology - but only 15 percent reported having gone live.
As we jump into 2019, ...
Javascript programming model for apps announced by Salesforce
Friday, December 14, 2018 by Christian Hargrave
Salesforce has announced Lightning Web Components, a programming model that makes it easy for JavaScript developers to code on the Lightning Platform. This standards-based programming model gives developers the freedom to use the tools they love to build components - reusable building blocks for creating Lightning apps and experiences.
Lightning Web Components ...
Nocode vs Lowcode: Which is right for you
Tuesday, October 30, 2018 by Dave Landa
The market for low-code and no-code application development platforms is growing rapidly and becoming more popular with organizations - both very large and small and across nearly every industry - which are finding the ease of use, flexibility, workflow features, and data integration capabilities indispensable. In other words, traditional software applications...
Nexmo Customer Communication API Connector gets a boost from WhatsApp
Friday, September 28, 2018 by Christian Hargrave
Vonage announced that its Nexmo Communication API Connector, available on MuleSoft's Anypoint Platform, is now integrated with the WhatsApp Business solution. This integration enables MuleSoft customers to leverage the new WhatsApp Business solution to elevate their customer engagement.
Simple integration of Nexmo APIs into WhatsApp Business solution workflows el...
Legacy system gridlock overcome in OutSystems 11
Friday, September 28, 2018 by Richard Harris
OutSystems announced the release of OutSystems 11, a low-code solution to address one of the biggest issues facing IT teams - legacy system gridlock. Building on its low-code platform for web and mobile apps, OutSystems 11 delivers new advanced capabilities to help organizations modernize legacy systems and replace large application portfolios.
“The legac...
AWS and Salesforce announce new integrations
Tuesday, September 25, 2018 by Richard Harris
AWS and Salesforce just announced at Dreamforce 2018 new integrations that they hope will dramatically simplify how data and events are shared across AWS and Salesforce services.
As part of the next phase of their global strategic alliance, the two companies will work together to deliver integrations and frameworks for connecting the Salesforce Platform with AW...
Big news for the low code market as OutSystems scores $360M
Tuesday, June 5, 2018 by Richard Harris
OutSystems low-code platform just landed $360 million in an investment round from KKR and Goldman Sachs to be used to accelerate business expansion and for R&D in new advancements in software automation.Companies such as Toyota, Logitech, Deloitte, Ricoh, Schneider Electric, and GM Financial use the OutSystems low-code platform to rapidly develop custom applications...
Enterprise fullspectrum CPQ developed by Apttus
Monday, May 21, 2018 by Christian Hargrave
Apttus announced the general availability of a Full-Spectrum Configure-Price-Quote solution, a CPQ that can combine subscription and services with product proposals. Apttus provides an Intelligent Middle Office platform that allows enterprises to automate, optimize, and apply artificial intelligence to their most important business processes - generating revenue and man...
Strategic technology alliance announced between Appian and Genesys
Wednesday, May 2, 2018 by Richard Harris
Appian has announced a strategic technology alliance with Genesys. The partnership will benefit organizations seeking customer engagement solutions that integrate the case management, intelligent automation, and low-code application development capabilities of Appian with the Genesys Customer Experience Platform. “Over the last several years, Serco has used Appian...
Magic Software v4.7 has been launched
Wednesday, March 21, 2018 by Christian Hargrave
Magic Software Enterprises has announced the launch of Magic xpi 4.7, a solution that enables organizations to quickly adapt to changing technologies and business conditions, while providing a multi-point low code solution that aims to lower IT development and operational costs associated with integration.Magic Software, which recently extended its partnership with Sale...
Flex contact platform announced by Twilio
Monday, March 19, 2018 by Christian Hargrave
Twilio announced Flex, a contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and also programmatically customize every element of the experience including the interface, communication channels, agent routing, and reporting to meet the un...
Software testing using Artificial Intelligence
Tuesday, January 2, 2018 by Richard Harris
As the complexity of software continues to increase and release delivery cycles shorten, software testers need to provide quality feedback to developers nearly instantaneously. In this age of continuous testing, companies are adopting a new mantra: Test smarter, not harder. There’s simply no other choice, given the torrential pace of new software launches. Today, ...
Red Hat offers tips for enterprises ready for serverless architectures
Thursday, December 14, 2017 by Richard Harris
As serverless architectures continue to emerge in the cloud application space, many have chosen to make the transition in the enterprise realm. And although having the drawback of heavy third-party dependence can be a pain, the benefits of a low-cost and efficient backend can be incredibly important for developers to scale out their platforms.We talked with an expert in...
Oracle weighs in on chatbots for enterprise developers
Tuesday, December 5, 2017 by Richard Harris
From self-service to instant payments, the chatbot industry has seen great things from the latest advents in the field of AI. That's why we sat down with Oracle to learn more about how with all these new changes in the messaging industry enterprise can see the value that can be attained by adoption.We recently had a conversation with Suhas Uliyar, Vice President, A...
Bright Box delivers AI marketing system for dealerships
Monday, October 30, 2017 by Christian Hargrave
Bright Box has recently released Honda Connected Car services for European countries, and implements an AI system that could replace salesmen in car dealerships. This AI can evaluate the customer's lifestyle and recommend accessories, can sell cars based on driving style and the individual’s lifestyle. Not only that it is able to predict when the user needs to go in for...
Providing inapp customer support help from Helpshift
Thursday, September 7, 2017 by Richard Harris
In today's hyper-competitive market, a developer must be sure to remove all potential friction points, which can irritate customers, or risk app extinction. Even the best of apps have seen this negative trend over a long period of time due directly to subjects like, customer support, scalability, and poor retention efforts.We had a chat with Abinash Tripathy, co-founder...
Human assisted AI analytics updates by Pramata in Summer '17 version
Saturday, August 26, 2017 by Richard Harris
Pramata, a commercial relationship operations company, has announced its Summer ‘17 Release which features a new suite of applications that leverage machine learning and built-in analytics to gain new insights from customer, partner and supplier data. By combining a software platform and human-assisted artificial intelligence (AI), Pramata customers can now quickly oper...
On the origin of applications: From monolith to microservices
Monday, July 31, 2017 by Pat Bakey
Computing and biology are often seen as existing on two separate planes: computing relies on order of operations and algorithms, while biology functions on organ systems and bodily processes (although, bio-computing is closing this gap). As different as they may seem, they hold a striking similarity in that they are both governed by natural selection - or in the case of...
Software's breakout moment is here says Battery's Neeraj Agrawal
Friday, May 19, 2017 by Christian Hargrave
Software - particularly cloud-based technology, is now creating roughly $1.4 trillion in economic value in the U.S. and is poised to grow even more, particularly as non-tech companies transform themselves into software businesses, according to a new report released today by global investment firm Battery Ventures. The figure represents nearly eight percent of U.S. GDP.T...
Zendesk and Google Fabric partner
Thursday, April 20, 2017 by Christian Hargrave
Customers today expect help when they hit a customer experience snag, even if that is the middle of their commute or when they’re standing in a coffee line. Gartner forecasts that this year, 35% of all customer support will take place on a mobile device, an increase of 300% over 2014. In response to this customer demand, Zendesk has launched the first customer...
