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11/3/2021 2:05:39 PM
Nylas expands operations in Europe
E-Commerce,Platforms,Nylas,CPaaS Tools
App Developer Magazine
Nylas expands operations in Europe


Nylas expands operations in Europe

Wednesday, November 3, 2021

Richard Harris Richard Harris

Nylas expands operations in Europe and announced that one of Europe and the world's largest e-commerce companies selected the Nylas platform to help teams become more productive and integrate CPaaS tools and features.

Nylas announced that one of Europe and the world’s leading e-commerce platforms have selected Nylas to quickly, securely, and automatically connect real-time communications data into their application. With Nylas’s Email and Neural APIs, this fintech enterprise can more intelligently extract and structure data from the more than 2 million transactions on their platform each day, and create actionable workflows and experiences that drive ROI and customer satisfaction from a user base of global retail partners and consumers.

With Nylas, developers and companies across Europe, and the globe, can seamlessly integrate and connect mission-critical workplace applications through the Nylas platform to structure their data and keep teams more productive. In addition, Nylas will be scaling its go-to-market, product, and customer support teams within Europe to further drive its growth.

Nylas expands operations in Europe

The company’s European expansion comes after a year where it raised $120 million in Series C funding led by Tiger Global. The round also featured individual investments from some of Europe’s most notable entrepreneurs. Sebastian Siemiatkowski, CEO of Klarna, and Stripe’s Co-Founders Patrick and John Collison all contributed to Nylas’ funding. Additionally, Nylas is now supporting more than 100,000 developers globally on its platform. These developers are using the Nylas platform and its APIs to advance innovation and software development in the rapidly growing global API economy. Along with funding and developer growth, earlier this year, Nylas was recognized on the Inc. 5000 List of America’s Fastest-Growing Private Companies for the second consecutive year as well as awarded Best Places to Work awards from Comparably, including Best Company Happiness, Best Company Compensation, and Best Company Perks & Benefits.

"It is both incredibly humbling and exciting to see Nylas grow from a small team of engineers to a global organization spanning multiple countries and continents. Europe has been fast to recognize how easy, simplified, and secure access to communications data can lay the foundation for digital-first initiatives and business outcomes," said Gleb Polyakov, Co-Founder & CEO, Nylas.

As the demand for Communications Platform as a Service (CPaaS) tools and features increases, companies across Europe are turning to Nylas to help them quickly and efficiently structure large amounts of communications data and build modern workflows layered with intelligence and automation. As a result, some of Europe’s most notable brands are able to meet customer and market needs faster while simultaneously generating huge operational savings.

Jobylon, a multinational recruiting SaaS platform based out of Stockholm has partnered with Nylas to add their Email and Calendar APIs to create end-to-end communication and scheduling between candidates and recruiters without ever having to leave the Jobylon platform. As a result, Jobylon was able to expand its customer base by 10% across Europe and achieve 25% YoY growth.

Founded in Estonia, CRM unicorn Pipedrive leveraged Nylas to help them quickly and securely scale their ability to support multiple email providers including Office365, Outlook, Exchange, and IMAP resulting in increased customer engagement and millions in additional revenue through their Gold and Platinum plans.

"Businesses are increasingly embracing CPaaS as it fills gaps in their communications. It also enables them to embed (new) real-time communications elements in their applications without significant investments into new systems or services by building on existing systems and solutions; this makes business communications better integrated into key workflows and creates innovative customer engagement tools. Going forward IDC expects to see continued expansion as EU companies realize the benefits of CPaaS to accelerate developer-driven initiatives, business productivity, optimize digital multi-channel engagement, and ultimately drive innovation and growth," said Melissa Fremeijer-Holtz, Research Manager, European Enterprise Infrastructure and Communications, IDC.

"Europe has always been at the forefront of software innovation, and APIs are no different. The modern platform and secure architecture that Nylas has built makes it easy and secure for companies to access and structure their data in order to formulate more strategic business decisions and build better solutions. We’re incredibly excited for Nylas to accelerate its growth and impact within the European market," said John Curtius, Partner at Tiger Global and Nylas board member.

Nylas is also scaling its operations in Europe, specifically within its go-to-market, product, and customer support teams. Along with employee growth, the company is also looking to increase its physical footprint. Currently, Nylas has offices in London and Amsterdam, and while the company will remain a remote-first workforce, additional locations throughout Europe are seen as a core component of its global growth. 

Visit Nylas at booth #E331 in the main expo hall. And don’t miss Nylas’ Co-Founder & CTO, Christine Spang at her sessions, Accelerating Growth and Innovation through Culture and Diversity, Who’s Got Patience for Inefficiency Post-2021?, and Secrets of Scaling a Software Development Team.

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