SaaS backup platform SaaSBACKUPSM lands from Asigra
Friday, March 17, 2023 by Brittany Hainzinger
Asigra Inc has announced SaaSBACKUPSM, a powerful new SaaS-based backup platform designed to provide comprehensive backup and recovery capabilities to SaaS applications that include Salesforce, Microsoft 365, Google Workspace, and far beyond. Through innovative API connectivity, SaaSBACKUP is able to support a large macrocosm of SaaS applications with enterprise-class d...
How to integrate payments into SaaS products
Tuesday, October 11, 2022 by David Sharp
The disruptive nature of the COVID-19 pandemic impacted small and medium-sized businesses (SMBs) in many ways, from changing consumer expectations. to a migration to a remote workforce, to immense supply chain issues. To combat this disruption, many businesses either sped up their digital transformation investments or started down that path out of necessity.
A r...
Voice Technology predictions for 2022
Friday, January 14, 2022 by Brittany Hainzinger
Joe Hagan, Chief Product Officer, is responsible for the LumenVox product portfolio. For more than 20 years, Joe has directed high-performing Product Management, Strategy, and Marketing teams across a diverse set of technology companies. Prior to joining LumenVox, Joe established the Product Management function and built out the marketing organization for CiBO Technolog...
Enterprise technology predictions from Agiloft
Friday, January 7, 2022 by Freeman Lightner
While 2021 marked another year of uncertainty due to the pandemic, the circumstances this year fostered incredible growth and innovation in many industry sectors, especially enterprise technology. One critical back-end process that delivered massive value to enterprises throughout the pandemic is contract lifecycle management (CLM).
2022 Enterprise Technology Predict...
Marketing and tech trends in 2022
Wednesday, January 5, 2022 by Freeman Lightner
Assaf Baciu, Chief Operating Officer, and Lisa Spira, Head of Content Intelligence, from Persado talk about marketing/tech trends and predictions for 2022.
Assaf Baciu, Co-Founder and Chief Operating Officer says:
Changing privacy laws will accelerate marketing innovation and out-of-the-box thinking:
The proliferation of privacy laws is thrusting brands into un...
Intuit acquires Mailchimp for $12B
Tuesday, September 14, 2021 by Freeman Lightner
Intuit has announced they are acquiring Mailchimp for approximately $12 billion in cash and stock advances. Mailchimp is a global customer engagement and marketing platform for growing small and mid-market businesses. The acquisition of Mailchimp will help Intuit advance its mission of powering prosperity around the world, and its strategy to become an AI-driven expert ...
Headless web architecture will change the internet
Tuesday, April 27, 2021 by Richard Harris
With the rapid shift to a digital-first world brought on by the pandemic, the pressure put on companies to provide strong digital experiences has only accelerated - from the need for fast-loading, responsive websites and highly accurate personalization to providing consumers with a consistent and seamless experience across channels. Delivering on these demands can be ch...
Virtual desktops will gain popularity in 2021
Sunday, January 10, 2021 by Freeman Lightner
Desktops-as-a-service, or virtual cloud desktops, will gain popularity in 2021. These are offerings like Amazon Workspace, Microsoft Windows Virtual Desktop, Google Chromebook. The offerings enable the entire environment of workstations to be delivered as a service — a display that connects to personal computing in the cloud. It reduces the in-house infrastructure...
iOS 14 IDFA opt in updates
Tuesday, November 24, 2020 by Brittany Hainzinger
Forced to rethink the advertising model of today, developers will need to be educate consumers about privacy to incentivize their users to opt-in. Consumers could expect to see an uptick in apps requiring a fee to download or an ongoing subscription fee. Marketers who want to continue to offer Apple users personalized mobile advertising should start to bulk up their fir...
4 barriers to AI Adoption
Tuesday, July 21, 2020 by Richard Harris
Some of the largest companies in the world are either already implementing, or are strategically planning for AI. And a recent study from Tractica found that global AI software revenue is expected to grow from $10.1 billion in 2018 to $126 billion by 2025.
But even with adoption by large companies, many businesses seem to be weary of jumping into AI - even when they ...
Postal.io redefines offline B2B marketing
Tuesday, May 5, 2020 by Brittany Hainzinger
Offline sales and marketing engagement is being redefined by Postal.io, particularly in today’s era of social distancing and remote work brought about by the global coronavirus pandemic. Ushering in a new era of capability and control, Postal’s sales and marketing automation platform enables enterprise B2B companies to effectively manage offline marketing pr...
The outside-In approach to IT
Friday, November 22, 2019 by Freeman Lightner
Information technology and services are undergoing an evolution. Too often, back-office IT organizations fixate on “IT-centric” outcomes, such as uptime and risk reduction, without tying the conversation back to the business. But now, more and more organizations are taking Gartner’s recommendations and changing the conversation to focus on business out...
Embracing operational analytics for better development
Friday, November 8, 2019 by Freeman Lightner
Operational analytics defines how we use business analytics to improve business operations. Amazon DynamoDB is a key-value and document database that delivers single-digit millisecond performance at any scale. Hundreds of thousands of AWS customers have chosen DynamoDB as their database for mobile, web, gaming, ad tech, IoT and other applications that need low-late...
Blockchain IoT can work to your advantage
Friday, October 5, 2018 by Richard Harris
Why do the words Blockchain and IoT still sound terrifying to some businesses? Maybe it's because Blockchain terminology was made mainstream by Bitcoin, or perhaps it's that IoT sounds immediate security alarms.
According to IBM, using Blockchain in asset management, customs declarations, supply chain networks, commercial property leasing, and countless more ...
WhatsApp chooses Nexmo for their business solution
Monday, August 6, 2018 by Austin Harris
Vonage announced that Nexmo is a provider for the new WhatsApp Business solution. In limited availability, WhatsApp is now opening its doors to businesses, allowing them to communicate with their customers on a more engaging platform.
By leveraging Nexmo APIs to simplify their integrations and handle the complexity of maintenance and operations, WhatsApp Business use...
Emojis inside app push alerts significantly influence engagement says Leanplum
Tuesday, July 17, 2018 by Richard Harris
Leanplum has announced a new Mobile Marketing Trends report, Unlocking Engagement & Growth With Emojis, that confirms the effectiveness of emoji usage in push notifications and emails. The data verifies that emojis are significantly more likely to influence mobile engagement and aid retention.“We used Leanplum to test the effectiveness of emojis in push notification...
Revenue leakage and how devs can tackle it
Monday, May 21, 2018 by Austin Harris
Revenue leakage is unnoticed leakage of money from your company. Industry estimates are that 3-5% of revenue is leaked annually due to errors and process gaps, and the negative impact compounds in industries where there is a recurring revenue stream over multiple years. That is a huge chunk of the revenue pie that developers have the capability of fixing. We spoke to th...
Strategic technology alliance announced between Appian and Genesys
Wednesday, May 2, 2018 by Richard Harris
Appian has announced a strategic technology alliance with Genesys. The partnership will benefit organizations seeking customer engagement solutions that integrate the case management, intelligent automation, and low-code application development capabilities of Appian with the Genesys Customer Experience Platform. “Over the last several years, Serco has used Appian...
Flex contact platform announced by Twilio
Monday, March 19, 2018 by Austin Harris
Twilio announced Flex, a contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and also programmatically customize every element of the experience including the interface, communication channels, agent routing, and reporting to meet the un...
Software testing using Artificial Intelligence
Tuesday, January 2, 2018 by Richard Harris
As the complexity of software continues to increase and release delivery cycles shorten, software testers need to provide quality feedback to developers nearly instantaneously. In this age of continuous testing, companies are adopting a new mantra: Test smarter, not harder. There’s simply no other choice, given the torrential pace of new software launches. Today, ...
How to protect IP communications from telecom fraud
Thursday, December 28, 2017 by William King
Software-based IP communications continue to grow in popularity because of the added reliability, reach and control they allow businesses to have over their telecom resources. However, as more developers continue to transfer enterprise communications from legacy telcos to cloud-based service providers, the threat of telecom fraud and cyber-attacks also rise. Accord...
How human assisted AI may be the future
Tuesday, December 26, 2017 by Richard Harris
Self-driving (autonomous) cars, robotic hotel concierges, and Amazon’s intelligent delivery drones - it’s hard to minimize the potential impact that artificial intelligence (AI) and machine learning (ML) promise. Business leaders are all aflutter about AI’s potential for providing game-changing impact to their industries. AI is also gaining attention for the perceived t...
Low code and no code app development benefits
Wednesday, October 25, 2017 by Richard Harris
No-code and low-code platforms serve development projects in a myriad of different ways. It’s all about assessing a business user's ability and the problem at hand to determine the best approach for the job.That's why we had a chat with John Carione, Product Marketing strategy at Quick Base to learn more about No-code and Low-Code application development.ADM: We've hear...
Enterprises struggling to manage the chaos of mobile transformation
Friday, July 7, 2017 by Austin Harris
Despite the exponential growth of connected devices globally, enterprises are struggling to manage the chaos of mobile transformation, especially where mobility is critical to their business. That’s according to new research from SOTI which identified the views of senior executives and remote workers around the globe. Commissioned by SOTI a global study was carried...
Personal Financial Wellness API announced at Digital Banking Summit
Wednesday, June 14, 2017 by Richard Harris
Life and technology are becoming inseparable, with services like Amazon Alexa providing on-demand insights and forward-looking advice through the data we willingly provide to them. When it comes to leveraging that data to guide consumers in achieving financial balance and wellness, however, this type of simple, digital personalized guidance is lacking. This is surprisin...
Cloudenabled attendant console at Enterprise Connect 2017
Monday, March 27, 2017 by Richard Harris
At Enterprise Connect 2017, Enghouse Interactive has announced that its TouchPoint Attendant for Microsoft Skype for Business Online is generally available. TouchPoint Attendant is an operator console solution that natively integrates into Microsoft’s Skype for Business. This makes them one of the first consoles to market with support for Skype for Business Online and O...
Mobile marketing trends report from MobileBridge: First edition
Wednesday, February 1, 2017 by Richard Harris
Following the biggest year ever for consumer activity via the mobile channel, an underwhelming number of exec level marketers understand the necessity of keeping pace with the rapidly evolving consumer preferences for mobile engagement, according to MobileBridge’s first edition of its Mobile Marketing Trends Report. “The fluidity and omnipresent change in the way c...
Companies in banking and insurance can use data science to survive
Wednesday, January 4, 2017 by Austin Harris
Editors note: Guest submission by Florian DouetteauOver the course of many centuries, the banking and insurance industries have developed processes, products and infrastructures that have shaped the economic structure of humankind. But now, they are being challenged by industry outsiders who appeared on the world stage a mere couple of decades ago, and some who eme...
Mobiquity and Insert come together to help with inapp engagement
Wednesday, December 21, 2016 by Austin Harris
Mobiquity and Insert just formed a new partnership to deliver real-time, in-app personalization to mobile users. The partnership brings together Mobiquity's end-to-end mobile services with Insert's technology for rapidly deploying in-app engagement features, allowing app owners and mobile marketers to develop more meaningful customer relationships.As enterprise brands i...
What an advanced threat approach for cloud security must address
Wednesday, December 14, 2016 by Austin Harris
Headlines about hacking and malware prove that traditional security methods are not up to the task of protecting organizational infrastructures and data from theft and ransomware. As more organizations embrace cloud-first platforms for everything from customer relationship management (CRM) to enterprise resource planning (ERP) platforms and beyond, they place themselves...
IBM: Humanizing Digital Conversations
Friday, October 7, 2016 by Rama Akkiraju
In the Watson Cognitive services portfolio, there are services such as Personality Insights, Sentiment Analysis, Emotion Analysis, Tone Analyzer and Intent Detector (called Natural Language Classifier). These services enable the inference of one’s personality traits, sentiments, emotions, communication tones and the intents expressed by people in their writing respectiv...
Flexera Says Seismic Changes Coming For App and Software Licensing
Wednesday, September 21, 2016 by Richard Harris
Today’s software licensing landscape is rapidly evolving. In the last 18-24 months alone, 56 percent of developers have changed their licensing and pricing models. Why? Because they need to generate more revenue, respond to competitive dynamics and improve customer relations. We recently sat down with Eric Free from Flexera Software to talk about the changes happening t...
Disaster Recovery Planning Actually Starts with Planning to Fail
Monday, September 12, 2016 by Eric Sigler
For disaster recovery done right, failure is not only an option – it’s mandatory.Why? A scan of recent news headlines gives us the answer. In just the last month, we’ve seen one of the earliest major airlines to adopt technology brought to its knees by a power issue that cascaded through its systems resulting in thousands of flights being canceled. In our modern, digita...
Salesforce Announces New IoT, Analytics and Cloud Services at Dreamforce 2015
Monday, September 21, 2015 by Stuart Parkerson
It’s hard to overwhelm San Francisco with a software conference, however with over 150,.000 people attending Saleforce’s Dreamforce conference, the city was at busting at its seams with technology representatives from across the globe.During the conference, Salesforce announced several new initiatives to help strengthen its position of offering companies an ever expandi...
New Canadian Cloud App Marketplace Launched by AURO
Sunday, April 5, 2015 by Stuart Parkerson
AURO recently launched their cloud application marketplace that includes a library of more than 50 leading open-source packages, in addition to most OS distributions ( including Ubuntu, CentOS, Fedora, CoreOS and Windows) for developers to deploy on its Canadian Cloud Computing service. Each of these OS distributions can be deployed on AURO's Cloud Computing Platform wh...