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Developer news items we found relating to customer experience

35 results
NGINX-2019-F5-announcements-for-DevOps,-NetOps,-and-SecOps

NGINX 2019 F5 announcements for DevOps, NetOps, and SecOps


Thursday, September 12, 2019 by

At NGINX Conf, F5 Networks announced several new solutions designed to help DevOps, NetOps, and SecOps teams better collaborate in delivering modern applications. “Companies are at a digital tipping point,” said Gus Robertson, SVP and GM of NGINX at F5. “They must modernize their apps and infrastructure in order to offer experiences as compelling as...


Theatro-joins-with-Cisco-and-Honeywell

Theatro joins with Cisco and Honeywell


Friday, August 30, 2019 by

Theatro announced that they have joined forces with Cisco and Honeywell to transform the future of retail, hospitality, manufacturing and other markets with large deskless workforces. The investments by these two market leaders will anchor the expansion of its platform interoperability and its market footprint. Theatro’s voice-driven Intelligent Assistant platf...


Temenos-acquires-Kony-and-strengthens-its-leadership-team

Temenos acquires Kony and strengthens its leadership team


Friday, August 30, 2019 by

Temenos, the Switzerland-based banking software company, has agreed to acquire Kony, Inc., the digital banking SaaS company, for $559 million and an earn-out of $21 million, subject to regulatory approvals.     The acquisition enhances Temenos’ scale and capabilities in the US, adds significant digital expertise, and accelerates Temenos Infinity, the b...


Airship-has-acquired-Apptimize

Airship has acquired Apptimize


Tuesday, August 27, 2019 by

Airship announced that it has acquired Apptimize. This move provides marketers and developers with a single solution to optimize the entire user experience across messaging channels and digital properties. Airship enables businesses to send messages at the time and place that customers will be most responsive —  whether on SMS, push notification, email, mo...


Conversational-AI-is-transforming-customer-experiences

Conversational AI is transforming customer experiences


Tuesday, August 27, 2019 by

New disruptive technologies such as Conversational Artificial Intelligence (AI) are transforming how businesses deliver enhanced, personalized consumer experiences. To enable developers to build more engaging web and mobile applications, Kony, Inc., the cloud-based digital application and low-code platform solutions company, today announced the launch of its C...


Automation-Anywhere-acquires-Klevops

Automation Anywhere acquires Klevops


Monday, August 5, 2019 by

Automation Anywhere announced that it has acquired Klevops, a privately-held company based in Paris. With the acquisition, Automation Anywhere fast forwards the RPA category to Attended Automation 2.0, where managers can easily orchestrate workstreams across a team of employees and bots, driving a higher level of employee productivity and improved customer experience. T...


Warnings-for-aircraft-cybersecurity

Warnings for aircraft cybersecurity


Thursday, August 1, 2019 by

The Department of Homeland Security issued a security alert for small planes, warning that modern flight systems are vulnerable to hacking if someone manages to gain physical access to the aircraft. Engine readings, compass data, altitude and other readings “could all be manipulated to provide false measurements to the pilot,” according to the DHS alert.&nbs...


Mobile-web-capture-SDK-announced-by-ABBYY

Mobile web capture SDK announced by ABBYY


Monday, June 24, 2019 by

ABBYY launched ABBYY Mobile Web Capture, a new SDK enabling developers to add real-time image and data capture to their mobile web-based onboarding scenarios. Suitable for iOS and Android, the SDK will help companies to dramatically accelerate onboarding processes, decrease client dropout rates caused by manual data entry, and create a better customer experience. Tod...


Embracing-feature-experimentation-one-step-at-a-time

Embracing feature experimentation one step at a time


Thursday, June 6, 2019 by

For many organizations, when it comes to product development and evolution, experimentation can be a loaded word. It can carry connotations of both guesswork, ‘gut-feel,’ and ad-hoc exploration as well as formal, math-heavy, dense work depending on your experience. But in a world of continuous delivery, where incremental updates to products are constant and ...


3D-and-AR-in-e-commerce-from-Overstock.com-launches

3D and AR in e-commerce from Overstock.com launches


Tuesday, May 28, 2019 by

Overstock.com, Inc. recently launched an omnichannel 3D and augmented reality (AR) experience in e-commerce, expanding its 3D models from its award-winning mobile apps to mobile web, reaching 100 percent of the retailer’s mobile users. This AR functionality will also be available on Overstock’s desktop site as early as this week. Building on Overstock&rsq...


RAD-definition-is-changing

RAD definition is changing


Tuesday, February 12, 2019 by

RAD platforms started out as tools for citizen developers without substantial technical knowledge of coding, who could use intuitive “out of the box” features to create applications suited for simple departmental and experimental needs. While these early RAD platforms (not this "rad") brought basic coding capabilities to the masses, the application...


ZF-Group-automotive-manufacturing-to-use-Vizru

ZF Group automotive manufacturing to use Vizru's no-code platform


Tuesday, January 22, 2019 by

Vizru says that ZF Group has signed a multi-year contract to enable a digital transformation across ZF’s global enterprise. ZF will use Vizru’s no-code Autonomous Application Development and Digital Decisioning Platform to implement a series of artificial intelligence (AI) driven systems for next-gen process automation. ZF selected Vizru for this ambitious m...


Commercial-vs-open-source-for-app-monitoring

Commercial vs open source for app monitoring


Wednesday, January 2, 2019 by

In 2019 you might already be asking yourself, "Should we go with open source or commercial monitoring for our growing cloud application?” This question is as old as open source software itself, but with the rapid growth of cloud-native applications (software that utilizes services and infrastructure provided by cloud providers like Amazon EC2, Azure, IBM...


AIOps-and-why-IT-should-care

AIOps and why IT should care


Thursday, November 29, 2018 by

For years, industry leaders have rightfully evangelized the massive benefits of digital transformation. Abandoning outdated legacy systems and processes in favor of cloud-enabled ones helps produce greater insights, lowers operating costs, and streamlines operations for faster time-to-market of new products or services and a better overall customer experience. Already, ...


Speeding-up-SaaS-deployments-with-Platform.sh

Speeding up SaaS deployments with Platform.sh


Friday, November 23, 2018 by

Organizations spend an inordinate amount of time and resources developing and maintaining infrastructure, which distracts from what should be their core focus: providing customers with valuable and engaging applications and digital experiences. Platform.sh allows companies to direct their attention towards accomplishing this primary goal by relieving them of the burden ...


Consumers-and-brands-have-trust-issues-says-report-from-Voxpro

Consumers and brands have trust issues says report from Voxpro


Monday, November 19, 2018 by

Voxpro announced the results of its survey, “Voxpro CX Index: At the Corner of Technology and Human Experience.” The survey, which polled 1,000 U.S. consumers, reveals insights about customer experiences and attitudes toward using automation and chat features for customer service.   Despite the promise of automation and Artificial Intelligence (AI) te...


Digital-Automation-Intelligence-Suite-from-Eggplant-gets-updated

Digital Automation Intelligence Suite from Eggplant gets updated


Wednesday, November 7, 2018 by

Eggplant has announced the latest enhancements to its Digital Automation Intelligence (DAI) Suite. They say these new capabilities further extend the level of intelligent automation and insight into the customer experience by assisting with the modeling and automation of complex systems, diagnosing problems identified in test and automating usability testing. ...


OutSystems-low-code-platform-forms-partnership-with-Persistent

OutSystems low code platform forms partnership with Persistent


Wednesday, October 24, 2018 by

OutSystems has recognized Persistent Systems as a Global Partner, its highest partnership level. Persistent and OutSystems have strengthened their strategic alliance to make it easier for customers to launch products and service lines, transform customer experience, and automate business processes. With this strategic partnership, organizations can better harness the be...


Sell-any-digital-service-using-AppDirect

Sell any digital service using AppDirect's new platform


Thursday, October 18, 2018 by

AppDirect has announced major platform additions that aim to empower businesses to sell, monetize, and manage digital services - alongside physical goods - across any channel they say.  It is a significant challenge for businesses to manage and customize how they sell, as older systems struggle to scale with the growing number of new product types and the multit...


CA

CA's AIOps platform launches


Wednesday, October 17, 2018 by

CA Technologies marked a major milestone in the company’s autonomous strategy with the availability of CA Digital Experience Insights now combined with the power of CA Operational Intelligence and CA Automic Service Orchestration. The AIOps-driven platform is designed to enable IT teams to automate and eliminate key tasks and make self-healing applications a reali...


Software-development-frameworks-said-to-produce-2X-ROI

Software development frameworks said to produce 2X ROI


Tuesday, October 16, 2018 by

The Qt Company announced the results of a new Forrester study that revealed investments in software development frameworks such as Qt can deliver an ROI of more than 250 percent.   In today’s hyper-connected world, the concept of real-time delivery of products and services is increasingly becoming a standard practice across a wide range of industries. ...


Blockchain-IoT-can-work-to-your-advantage

Blockchain IoT can work to your advantage


Friday, October 5, 2018 by

Why do the words Blockchain and IoT still sound terrifying to some businesses? Maybe it's because Blockchain terminology was made mainstream by Bitcoin, or perhaps it's that IoT sounds immediate security alarms. According to IBM, using Blockchain in asset management, customs declarations, supply chain networks, commercial property leasing, and countless more ...


Nexmo-Customer-Communication-API-Connector-gets-a-boost-from-WhatsApp

Nexmo Customer Communication API Connector gets a boost from WhatsApp


Friday, September 28, 2018 by

Vonage announced that its Nexmo Communication API Connector, available on MuleSoft's Anypoint Platform, is now integrated with the WhatsApp Business solution. This integration enables MuleSoft customers to leverage the new WhatsApp Business solution to elevate their customer engagement. Simple integration of Nexmo APIs into WhatsApp Business solution workflows el...


Women-Who-Tech-announces-top-10-start-up-finalists

Women Who Tech announces top 10 start-up finalists


Thursday, September 20, 2018 by

Women Who Tech has announced the 10 finalists for its Women Startup Challenge Europe. Hundreds of women-led startups from 35 countries competed to pitch to investors and tech leaders, including Mitchell Baker, Chairwoman and Co-Founder of Mozilla, Jean-Louis Missika, Deputy Mayor of Paris, Fatou Diagne, Partner and Cofounder at Bootstrap Europe, Julien Quintard, Managin...


IoT-dedicated-network-and-OS-coming-from-Sprint-and-Ericsson

IoT dedicated network and OS coming from Sprint and Ericsson


Tuesday, September 4, 2018 by

Sprint and Ericsson have announced a global relationship to build a distributed and virtualized core network dedicated specifically to IoT (Internet of Things), in addition to a world-class IoT operating system. This new environment, which is purpose-built for the future of IoT, is designed to create an optimal flow of device data, enabling immediate, actionable intelli...


Wayfair-CTO-on-experimentation-at-scale

Wayfair CTO on experimentation at scale


Tuesday, August 28, 2018 by

Fans of street art will recognize the work of Shepard Fairey, the artist whose depiction of Andre the Giant made waves in 1989. His most iconic work is his portrayal of Barack Obama as “Hope,” which dominated the 2008 U.S. presidential campaign and propelled his artistic endeavors into mainstream scrutiny. Fairey was an early believer in the power of scal...


AI-features-coming--in-Talla-Intelligent-Knowledge-Base-version-2

AI features coming in Talla Intelligent Knowledge Base version 2


Friday, August 24, 2018 by

Talla launched version 2.0 of the Talla Intelligent Knowledge Base. This new platform update harnesses techniques in natural language processing and AI-powered automation to achieve significant benefits for revenue generating teams within companies. Rob May, Founder and CEO Talla said: “Businesses today are driven by information, but the way that information is...


Five-tips-for-taking-mobile-payments-from-inside-your-app

Five tips for taking mobile payments from inside your app


Friday, August 24, 2018 by

Back in 2008 when the Apple App Store began, there were a mere 800 apps available for download. Fast forward ten years and there are over two million apps on the Apple App Store and approximately 8 million in the Google Play store. Thousands of mobile apps are being published to Google Play and Apple App Store daily, but are the ones geared toward e-commerce or requirin...


Developing-apps-for-the-cloud-to-fuel-faster-releases

Developing apps for the cloud to fuel faster releases


Wednesday, August 15, 2018 by

Businesses are moving faster than ever to deliver new software updates to their users, in order to ensure that their products and services are always aligned with expectations and continuously delivering top-notch customer experiences. They have to move quickly because that’s what customers expect, thanks to companies like Amazon, who reportedly delivers new updat...


Release-Insights-released-to-the-Eggplant-suite

Release Insights released to the Eggplant suite


Friday, August 10, 2018 by

Eggplant has announced the addition of Eggplant Release Insights to its Digital Automation Intelligence (DAI) Suite. The technology enhances the company's automation capabilities, providing intuitive analytics and insights that help teams understand the impact on user satisfaction and business outcomes if they release another version of their product now. This helps...


The-Twilio-API-for-WhatsApp-is-now-available

The Twilio API for WhatsApp is now available


Tuesday, August 7, 2018 by

Twilio has announced the Twilio API for WhatsApp that lets Twilio customers message with their users via WhatsApp for the first time. Twilio removes the operational overhead of managing and scaling WhatsApp for developers, making it a fast and reliable way for businesses to start communicating with the more than 1.5 billion users of WhatsApp. With one API, develope...


How-feature-flags-saved-my-marriage

How feature flags saved my marriage


Thursday, July 19, 2018 by

A year ago, I decided to finally make the switch from an average car to a smart car. My “excuse” for spending more than $80K on a car was Tesla’s main feature, autonomous drive. This would make my 80 mile daily round-trip commute bearable. Eventually, I decided to bite the “price tag bullet” and invest in the autonomous driving car so I cou...


Monitoring-Kubernetes-and-Docker-just-got-easier-thanks-to-Sumo-Logic

Monitoring Kubernetes and Docker just got easier thanks to Sumo Logic


Tuesday, June 19, 2018 by

Sumo Logic has new platform capabilities that aim to make it easier to automate and manage application architectures that use containers, such as Docker, and orchestration software, like Kubernetes and Amazon EKS. Modern applications are driving digital services that are reliant on continuous improvement practices to ensure their customers’ experiences rem...


Glance-announces-mobile-app-sharing-for-omnichannel-visual-engagement

Glance announces mobile app sharing for omnichannel visual engagement


Tuesday, May 29, 2018 by

Glance has announced the general availability of Glance Mobile App Sharing, rounding out the industry’s only true omnichannel visual engagement platform. The announcement was made at the Gartner Customer Experience & Technologies Summit in London. “For the past two years, TurboTax has used Glance’s cobrowse, screen share and agent video to help power TurboTax o...


2018-Mobile-Payments-Conference-in-Chicago-announces-speaker-list

2018 Mobile Payments Conference in Chicago announces speaker list


Thursday, May 10, 2018 by

Mobile Marketing & Technology has introduced its keynote lineup and other confirmed speakers for the 2018 Mobile Payments Conference (MPC), taking place August 22 - 24, 2018 at the Wyndham Grand Chicago Riverfront in Chicago, IL.  The impressive keynote speaker lineup for this year’s event includes Don Bush, vice president of marketing at Kount; ...