customer experience

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Developer news items we found relating to customer experience

35 results
Network-as-Code-platform-launched-by-Nokia

Network as Code platform launched by Nokia


Wednesday, June 26, 2024 by

Nokia announced that it is expanding its collaboration with Google Cloud to give developers around the world the network software tools they need to create innovative new 5G enterprise and consumer applications faster for their customers. Now, Nokia’s Network as Code platform with a developer portal will run on Google Cloud, enriching the developer experience v...


No-code-test-automation-powered-by-GenAI-from-SmartBear

No code test automation powered by GenAI from SmartBear


Monday, May 6, 2024 by

SmartBear has added no-code test automation powered by GenAI to its Zephyr Scale, the solution that delivers scalable, performant test management inside Jira. By using GenAI, any tester, including those without technical skills, can quickly convert manual tests into automated tests without coding, directly in Zephyr Scale, one of the fastest-growing apps on the Atlassia...


Neopets-saw-rapid-growth-for-2023

Neopets saw rapid growth for 2023


Tuesday, March 19, 2024 by

The almost 25-year-old legendary virtual pet game Neopets is delighted to present a strong 2023 business performance, following its transition into an independent entity known as World of Neopia, Inc. in July 2023. Since that transition, Neopets has experienced a remarkable turnaround, boasting an unprecedented 100% increase in monthly active users (MAU) and a new ...


Programmable-video-APIs-aiding-developers-from-Vonage

Programmable video APIs aiding developers from Vonage


Wednesday, January 31, 2024 by

Savinay Berry, EVP Product and Engineering at Vonage, explains how Vonage's programmable video APIs are aiding developers to drive positive CX brand experiences, how to overcome the challenges developers face when tasked with implementing video, how you can leverage APIs to eliminate heavy lifting and manage the data for you, how they implemented flexible ...


Automated-incident-management-solution-updates-from-PagerDuty

Automated incident management solution updates from PagerDuty


Thursday, November 9, 2023 by

PagerDuty, Inc. recently announced it has signed a definitive agreement to acquire Jeli, Inc. to transform operations with an enterprise-grade, all-in-one incident management solution. Adding Jeli’s capabilities to the PagerDuty Operations Cloud will further strengthen its value as a system of action, going beyond response to drive long-la...


Integrated-API-developer-suite-from-SmartBear

Integrated API developer suite from SmartBear


Tuesday, August 15, 2023 by

SmartBear released SwaggerHub Portal, SwaggerHub’s new feature to customize consumer-facing documentation that drives the adoption of APIs. The developer-centric tool allows API providers to create customizable landing pages, providing consumers with comprehensive resources for easy implementation. Portal is integrated with SwaggerHub, the popular API design and d...


Pega-Infinity-AI-capabilities-announced-at-PegaWorld

Pega Infinity AI capabilities announced at PegaWorld


Friday, June 16, 2023 by

Recently at PegaWorld iNspire, Pega announced the latest edition of its Pega Infinity software suite, which is enhanced with new AI and automation capabilities to help enterprises accelerate low code development, optimize processes, and enhance experiences for employees and customers. These features will help organizations innovate faster, increase producti...


Apples-profit-continues-to-grow

Apples profit continues to grow


Tuesday, May 23, 2023 by

According to Tradingplatforms.com, Apple has seen a remarkable profit of about $100 billion, 73% up from 2020 figures. The site’s financial analyst, Edith Reads, comments, "This is a testament to its innovation and technological advancements throughout this period. To attain these numbers, Apple has employed various strategies such as optimizing its product r...


App-development-to-improve-with-insights-from-behavioral-data

App development to improve with insights from behavioral data


Tuesday, January 31, 2023 by

One of the most exciting developments in 2022 was the introduction of Data Creation as an approach. This is the process of intentionally creating data to power AI and advanced data applications, as opposed to data exhaust, which is the byproduct of data emitted from existing systems. Organizations will seek to build better apps with granular insights from behavioral ...


How-to-integrate-payments-into-SaaS-products

How to integrate payments into SaaS products


Tuesday, October 11, 2022 by

The disruptive nature of the COVID-19 pandemic impacted small and medium-sized businesses (SMBs) in many ways, from changing consumer expectations. to a migration to a remote workforce, to immense supply chain issues. To combat this disruption, many businesses either sped up their digital transformation investments or started down that path out of necessity. A r...


How-eSIM-iPhone-14-could-be-a-disaster-for-unprepared-carriers

How eSIM iPhone 14 could be a disaster for unprepared carriers


Monday, September 12, 2022 by

The news that Apple has launched an eSIM-only iPhone 14 model in the US is an eSIM turning point in the mobile carrier industry, essentially signaling the start of a new era of digital connectivity competition, says GlobalData. According to the leading data and analytics company, the consequences are many and varied, as the eSIM-only smartphone model represents myria...


Key-drivers-of-the-metaverse-market

Key drivers of the metaverse market


Tuesday, August 23, 2022 by

Emmanuelle Rivet, Vice Chair, and US TMT & Global Technology Leader, at PricewaterhouseCoopers (PwC), has over 26 years of experience advising public and private tech companies on complex transactions from M&A and equity or debt offerings to system implementation and operations transformation for scale and compliance. Emmanuelle is focused on helping diverse tea...


Web-testing-on-BitBar

Web testing on BitBar


Thursday, June 23, 2022 by

SmartBear is answering developers’ call for an all-in-one web and native mobile app testing solution with the release of web testing on BitBar. The company has added web browser testing capabilities into its next-gen mobile app testing platform, BitBar, for the most reliable and streamlined cloud-based testing available with instant access to all the latest browse...


PKI-Spotlight-security-solution-launches

PKI Spotlight security solution launches


Wednesday, April 6, 2022 by

PKI Solutions announced the introduction of PKI Spotlight, an industry solution that provides real-time monitoring and alerting of the availability, configuration, and security of all organizations' PKI environments, all consolidated into one easy-to-use dashboard. PKI is a foundational technology for almost every identity and data encryption solution...


Software-company-LeanIX-celebrates-10th-anniversary

Software company LeanIX celebrates 10th anniversary


Friday, February 4, 2022 by

LeanIX celebrates 10 years in business this month. An international success story, LeanIX has quickly earned the trust of 650 customers, including more than 10 percent of the Global 500, and serves 150,000 users worldwide. This 10th anniversary follows a year that saw LeanIX continue to grow at 60%, successfully complete a major acquisition (Cleanshelf), sign ...


Software-industry-competition-predictions

Software industry competition predictions


Tuesday, January 18, 2022 by

Daniel Herndon, Director of Cloud Services, and Linda Ding, Senior Director of Vertical Marketing Strategy from Laserfiche discuss their 2022 predictions about organizations adopting the cloud and low-code/no-code approaches, how businesses will build business resilience, why more organizations will commit to a digital-first approach, and much m...


Future-of-digital-business-in-2022

Future of digital business in 2022


Tuesday, January 18, 2022 by

Subrah Iyar, CEO and Co-Founder, and Stanley Huang, CTO, and Co-founder from Moxtra share their 2022 predictions about digital interactions, why customer-centric business models will become the norm, how to combat the pain points of backend management, and much more. Subrah Iyar, CEO, and Co-founder, Moxtra on the future of digital business: “...


Voice-Technology-predictions-for-2022

Voice Technology predictions for 2022


Friday, January 14, 2022 by

Joe Hagan, Chief Product Officer, is responsible for the LumenVox product portfolio. For more than 20 years, Joe has directed high-performing Product Management, Strategy, and Marketing teams across a diverse set of technology companies. Prior to joining LumenVox, Joe established the Product Management function and built out the marketing organization for CiBO Technolog...


Automated-testing-in-2022

Automated testing in 2022


Friday, January 14, 2022 by

Ajay Dawar, Alok Kulkarni, James Isaacs, and Linda Chen from Cyara discuss their 2022 predictions about real-time quality assurance, adopting automated testing, balancing employee experience and innovation, how to deliver innovative customer experiences, why AI won't displace humans for customer support, how enterprises can achieve digital transformation success, an...


Mobile-game-developers-are-capturing-female-audiences

Mobile game developers are capturing female audiences


Tuesday, December 7, 2021 by

Browsing social networks can be addictive and can cause feelings of inadequacy and isolation, even depression, say mental health professionals. However, when it comes to mobile gaming, the situation is not so dire. On the contrary, used in moderation, it could help people boost positive well-being, according to various sources. Traditionally considered a domain for m...


Oxeye-closes-a-$5.3-Million-seed-financing-round

Oxeye closes a $5.3 Million seed financing round


Thursday, November 4, 2021 by

Oxeye announced the closing of a $5.3 Million seed financing round led by MoreVC, a seed-stage venture capital fund in Israel. The latest round includes support from i3 Equity Partners, and other cybersecurity focused investors as the company prepares to protect the world’s most popular Web applications with next-generation cloud-native Application Security Testin...


No-code-platform-receives-$33M-in-funding-round

No code platform receives $33M in funding round


Wednesday, August 18, 2021 by

Betty Blocks, an enterprise no-code application development platform for citizen development, announced it has raised $33 million in funding. The round was led by European Private Equity and Venture Capital investor, SmartFin Capital. Also participating were existing investors Morse Investments and NIBC Bank. Betty Blocks enables fusion teams – people from the ...


Moogsoft-drives-innovation-with-new-features

Moogsoft drives innovation with new features


Thursday, July 29, 2021 by

Moogsoft has announced new product features and improvements to speed up incident response and collaboration by further enhancing Moogsoft’s integration with PagerDuty; automatically adding context to users’ troubleshooting by prioritizing and automating event workflows while connecting multiple data catalogs containing rich contextual information; increase ...


Sumo-Logic-launches-new-capabilities

Sumo Logic launches new capabilities


Thursday, July 29, 2021 by

Sumo Logic has announced new capabilities that augment analytics-powered use cases and capture the end-user experience as part of its Observability solution. As the requirements for modern application Observability push past the limits of traditional, siloed APM, monitoring, and logging tools, Sumo Logic is continuously investing to address the evolving needs of custome...


SRE-practitioner-certification-announced-by-DevOps-Institute

SRE practitioner certification announced by DevOps Institute


Monday, July 26, 2021 by

DevOps Institute announced its Site Reliability Engineer (SRE) Practitioner certification. This advanced certification helps candidates validate their deeper application of practices, methods, and tools for advancing site reliability engineering practices at their organizations. The SRE Practitioner certification is tailored for anyone focused on large-scale servic...


Intelligent-support-platform-from-TheLoops-receives-funding

Intelligent support platform from TheLoops receives funding


Wednesday, June 23, 2021 by

TheLoops, an intelligent support operations platform, announced it has closed $8.5 million in a seed funding round led by Dell Technologies Capital, with participation from Tidal Ventures and Westwave Capital. The company will use the funds to scale its research and development and go-to-market operations to accelerate the adoption of its Intelligent support operations ...


YOP-app-makes-DeFi-access-easier-for-everyone

YOP app makes DeFi access easier for everyone


Thursday, June 17, 2021 by

Yield Optimization Platform & Protocol (YOP) announces the official launch of the YOP App, the first all-in-one mobile app that makes it easier for everyone to access DeFi. The V0 version is now available for early access to testers ahead of the public launch at 4 pm UTC on 18 May. YOP app makes DeFi access easier for everyone YOP is an exciting new platform a...


Productivity-APIs-from-Nylas-get-more-funding

Productivity APIs from Nylas get more funding


Thursday, June 17, 2021 by

Nylas, the communications API platform for modern email, scheduling, and work automation tools for developers and enterprises, announced it has raised $120 million in Series C funding. The investment brings Nylas’ total funding to $175 million, further accelerating the growth of both Nylas and the API economy. The round was led by Tiger Global Management with p...


Developer-edition-of-Incognia-fraud-prevention-solution-has-launched

Developer edition of Incognia fraud prevention solution has launched


Tuesday, May 4, 2021 by

Incognia announced the launch of its Developer Edition, a free version of Incognia’s mobile fraud prevention solution for mobile app developers. The offering allows mobile developers to add frictionless fraud prevention to fintech and mcommerce apps, enabling superior UX design and account security within their apps. Developers benefit from Incognia’s rapid ...


Low-code-platforms-evolve-beyond-application-development

Low code platforms evolve beyond application development


Wednesday, January 20, 2021 by

Edge computing, which pushes "computational" work as close as possible to the point of data collection, will attain critical mass in 2021. Already, more than 50% of new enterprise IT infrastructure will adopt edge computing as an alternative to massively centralized data centers, for proprietary data or in situations (such as transportation or defense) that ne...


Why-Low-Code-No-Code-will-become-the-mainstay-in-2021

Why Low Code No Code will become the mainstay in 2021


Sunday, January 10, 2021 by

2020 has been a year that taught us to let go of old beliefs and embrace change. Traditional businesses that were quick to transform and move online had increased revenues owing to newer business models. Being online and connected, businesses can be run successfully. The COVID-19 pandemic changed the mindset from “plan and act,” to “act and adapt.&rdqu...


Error-monitoring-to-drive-code-ownership-in-2021-says-Bugsnag

Error monitoring to drive code ownership in 2021 says Bugsnag


Thursday, January 7, 2021 by

The extreme reliance on all things digital as a result of COVID-19 makes application health a key area of focus in 2021. COVID-19 has accelerated the need for a mobile-first strategy, and enterprises are prioritizing the health of their mobile applications to meet customer expectations. To do so, they are leveraging stability management tools that enable organization...


62-percent-of-IT-practitioners-work-10-hours-more-a-week-since-COVID19

62 percent of IT practitioners work 10 hours more a week since COVID19


Monday, September 14, 2020 by

PagerDuty, Inc. released a new worldwide study highlighting that more than 80% of organizations have experienced a significant increase in pressure on digital services since the start of the COVID-19 pandemic. These same companies cited a 47% increase in the number of daily incidents, resulting in 62% of IT and DevOps practitioners spending more than 10 extra hours...


MemSQL-scalable-database-now-available-through-red-hat-marketplace

MemSQL scalable database now available through red hat marketplace


Thursday, September 10, 2020 by

MemSQL announced that the MemSQL scalable SQL database is now available through Red Hat Marketplace. Red Hat Marketplace is an open cloud marketplace for enterprise customers to discover, try, purchase, deploy, and manage certified container-based software across environments – public and private, cloud and on premises. Through the marketplace, customers can take ...


Being-careful-about-3rd-party-APIs

Being careful about 3rd party APIs


Monday, August 24, 2020 by

Over the past couple of years, we’ve seen a marked shift in the nature of API traffic from being largely driven by human actions to be increasingly machine-driven. While it used to take a human to click something on a website to trigger an API call and response, there are now sites and apps where upwards of 98% of total traffic is the result of bots -- some legiti...