Anticipatory design faces challenges in business implementation
Thursday, November 14, 2024 by Russ Scritchfield
In the rapidly evolving digital landscape, anticipatory design is emerging as a game-changer. This innovative approach, driven by Artificial Intelligence (AI), Machine Learning (ML), and Big Data (BD), aims to enhance user experience by predicting and addressing needs before they are even articulated. However, despite its promising potential, many businesses are grappli...
Branded call display with logos from TransUnion and ATT
Thursday, February 1, 2024 by Richard Harris
AT&T and TransUnion are now offering outgoing calls for businesses that display a brand name and logo on the receiver’s phone - with two new features to improve consumer trust:
Recipients no longer need a special app on their mobile device to see the caller’s brand logo.
The branded calls with logos are verified with STIR/SHAKEN, a set of st...
Key drivers of the metaverse market
Tuesday, August 23, 2022 by Richard Harris
Emmanuelle Rivet, Vice Chair, and US TMT & Global Technology Leader, at PricewaterhouseCoopers (PwC), has over 26 years of experience advising public and private tech companies on complex transactions from M&A and equity or debt offerings to system implementation and operations transformation for scale and compliance. Emmanuelle is focused on helping diverse tea...
Outbrain highlights shift in trust between social media and consumers
Wednesday, September 2, 2020 by Brittany Hainzinger
Outbrain released new Cyber Weekend data highlighting the shift in trust between social media and consumers compared with the impact of quality news environments.
Although COVID-19 and the global recession have accelerated the shift of consumer buying to digital channels, data shows consumers' lack of trust toward the largest digital powerhouses in the world...
Testing solution to make AI more human launches from Applause
Monday, January 13, 2020 by Brittany Hainzinger
Artificial intelligence (AI) is quickly reaching the mainstream. Once the stuff of science fiction, AI is now used to automate many mundane tasks to make our lives easier. And from a business perspective, AI helps brands personalize digital experiences, save money, and improve customer satisfaction and loyalty.
While the excitement around AI is substantial, one area ...
Delivering personalized experiences without being creepy like Amazon
Thursday, May 23, 2019 by Richard Harris
Amazon has seeped its way into every inch of our lives, and it’s increasingly difficult to ignore Bezos’s touch as Amazon presence rapidly monopolizes books (Kindle, Audible and Goodreads), groceries (Whole Foods), clothes (Zappos), movies (IMDB), news (Washington Post), gadgets (Ring and Alexa), space travel (Blue Origin), medicine (PillPack) and more.
B...
Making IoT devices more reliable gets easier thanks to Silicon Labs
Monday, April 29, 2019 by Richard Harris
Silicon Labs has introduced the next generation of it's Wireless Gecko platform, Series 2, designed to make Internet of Things (IoT) products more powerful, efficient and reliable. Building on the leading RF and multiprotocol capabilities of the Wireless Gecko portfolio, Series 2 delivers the industry’s most versatile and scalable IoT connectivity platform. Th...
Nocall registry won't stop robocalls from finding you
Wednesday, January 9, 2019 by Richard Harris
Progress in the fight to block robocalls has been slow or non-existent, a new survey finds.
Approximately half of consumers who signed up for the National Do Not Call Registry (49%) say they receive the same number of robocalls, and 19% say they receive more robocalls since signing up. The findings come from a recent survey by Clutch, the leading B2B research, ...
Consumers and brands have trust issues says report from Voxpro
Monday, November 19, 2018 by Richard Harris
Voxpro announced the results of its survey, “Voxpro CX Index: At the Corner of Technology and Human Experience.” The survey, which polled 1,000 U.S. consumers, reveals insights about customer experiences and attitudes toward using automation and chat features for customer service.
Despite the promise of automation and Artificial Intelligence (AI) te...
The blockchain network to track and authenticate jewelry
Friday, April 27, 2018 by Austin Harris
IBM and a consortium of gold and diamond businesses announced the first cross-industry initiative to use blockchain to trace the provenance of finished pieces of jewelry across the supply chain for increased transparency.Asahi Refining (precious metals refiner), Helzberg Diamonds (U.S. jewelry retailer), LeachGarner (precious metals supplier), The Richline Group (global...
Hard truths about wireless carriers from J.D. Power
Wednesday, March 14, 2018 by Richard Harris
Wireless devices have become like an appendage for most people. Getting the right service plan at a good price with the right device is essential. Wireless carriers are engaged in a fierce battle for the money and loyalty of consumers. Network quality is most important, but it’s not the only part of the equation that matters. Carriers that get all stages of the process ...
The software fail watch report
Wednesday, January 31, 2018 by Richard Harris
Tricentis has announced the release of their fifth annual Software Fail Watch report, which is a detailed analysis of the software failures, defects, and vulnerabilities covered by news organizations from around the globe. Tricentis analyzed each failure to reveal industry-specific trends as well as impacts to stock prices, market share, and customer trust and loyalty. ...
XRite launches ColorEye app for perfect color matching
Wednesday, July 12, 2017 by Richard Harris
X-Rite Incorporated, a provider of color science and technology, and its subsidiary Pantone LLC, announced the launch of Color-Eye, a solution that brings accurate color measurement to smartphones and ecommerce applications. Color-Eye uses a smartphone and a color calibration card to help consumers shop for new items that match or complement the color of items they have...
Adobe Report Shows Growing Rise in Consumer Distrust of Mobile Content
Wednesday, October 7, 2015 by Stuart Parkerson
Adobe has released a new report that indicates that consumers are becoming increasingly disenfranchised with the trustworthiness of mobile content, which could indicate that app publishers need to ensure that they have strong brand awareness to separate themselves from their less scrupulous brethren. The report, “The State of Content: Expectations on the Rise,” hig...
Mobile Health, HIPAA And Health Technology Predictions For 2015
Saturday, December 6, 2014 by Richard Harris
TrueVault's CEO and Co-Founder, Jason Wang recently shared his predictions on health technology, mobile health and HIPAA for 2015. Maintaining HIPAA compliance for healthcare applications is frustrating and time consuming for developers. TrueVault is known as the first company to make HIPAA compliance convenient for healthcare apps.Concerns in areas suc...
MEF Global Forum 2014 to Examine Mobile Economy Trends
Monday, October 27, 2014 by Richard Harris
The MEF Global Forum 2014 returns to San Francisco on 17th - 19th November 2014 at the Westin San Francisco Market Street. The event is hosted by the MEF, a trade association for companies wishing to monetize their products & services via mobile.The main conference takes place over two days as it explores mobile innovation and global trends: - Innovation Day (N...
Mobile App Privacy Policy: Do You Have One
Saturday, February 22, 2014 by Andrew Bud
What’s wrong with collecting personal information? In short – nothing. Commerce has always been about a mutually beneficial exchange; providing products and services in return for cash or an equivalent value exchange. New business models such as free-2-play or ad-funded content have accelerated the growth of the data-fuelled app economy. However the data collected ...
Report Shows Most People Don't Trust Mobile Security When Purchasing Goods and Services
Thursday, February 20, 2014 by Richard Harris
Global study in association with AVG Technologies indicates that 30 per cent of consumers worldwide consider Trust as the single largest obstacle to using mobile to purchase goods and servicesMEF, the global community for mobile content and commerce, today announced the results of its second annual Global Trust Report. The 2014 report, carried out in partnership with&n...
MEF launches AppPrivacy™ the online privacy tool for mobile app developers to build consumer trust
Thursday, September 12, 2013 by Richard Harris
Free global service and resources backed by international industry Working Groupwww.appprivacy.net 12 September, 2013, London and San Francisco: MEF, the global community for mobile content and commerce, today launched AppPrivacy™ with the goal to build consumer trust in mobile apps by helping developers apply best practice in the collection and sharing of per...
