Nylas expands operations in Europe
Wednesday, November 3, 2021 by Richard Harris
Nylas announced that one of Europe and the world’s leading e-commerce platforms have selected Nylas to quickly, securely, and automatically connect real-time communications data into their application. With Nylas’s Email and Neural APIs, this fintech enterprise can more intelligently extract and structure data from the more than 2 million transactions on the...
Digital change tips from SolarWinds
Wednesday, October 30, 2019 by Richard Harris
Successful change management can identify services, users, applications and devices impacted by technology changes. Digital changes typically impact more than one department, so change management shouldn't be left responsible to solely one team, and when businesses are adopting digital solutions, it is important to keep the change management...
Moshi Blum joins Adjust as General Manager Israel
Wednesday, August 28, 2019 by Brittany Hainzinger
Adjust announced the appointment of mobile marketing expert Moshi Blum as General Manager Israel. In his role, Blum will be responsible for accelerating growth in the market and building out the team in Tel Aviv.
Dubbed the “Startup Nation,” Israel is home to more than 6,000 startups, and hosts R&D bases to more than 300 global technology companies.&r...
Consumers and brands have trust issues says report from Voxpro
Monday, November 19, 2018 by Richard Harris
Voxpro announced the results of its survey, “Voxpro CX Index: At the Corner of Technology and Human Experience.” The survey, which polled 1,000 U.S. consumers, reveals insights about customer experiences and attitudes toward using automation and chat features for customer service.
Despite the promise of automation and Artificial Intelligence (AI) te...
Nexmo Customer Communication API Connector gets a boost from WhatsApp
Friday, September 28, 2018 by Austin Harris
Vonage announced that its Nexmo Communication API Connector, available on MuleSoft's Anypoint Platform, is now integrated with the WhatsApp Business solution. This integration enables MuleSoft customers to leverage the new WhatsApp Business solution to elevate their customer engagement.
Simple integration of Nexmo APIs into WhatsApp Business solution workflows el...
Former Cisco GM joins Voxbone CaaS
Tuesday, September 11, 2018 by Austin Harris
Voxbone's mission has been bolstered by the addition of a new board member, Dr. Jens Meggers. Voxbone powers many enterprise cloud communications platforms with on-demand voice and messaging services via API. Meggers’ experience will be indispensable as Voxbone pushes further into the complex realm of enterprise infrastructures.
As former senior vice ...
Mobile app design tips for all generations
Thursday, July 12, 2018 by Janani Vasudev
The way we use technology to communicate varies drastically based on age, perhaps most conspicuously within family circles. Communication between a brother and sister, or another generational peer, is typically a much more fluid experience than with a parent, grandparent or distant relative. While younger generations have commonly adopted social media platforms to stay ...
The OpenFog Reference Architecture gets the IEEE stamp
Thursday, June 28, 2018 by Richard Harris
The OpenFog Consortium’s OpenFog Reference Architecture for fog computing has been adopted as an official standard by the IEEE Standards Association (IEEE-SA). The new standard, known as IEEE 1934, relies on the reference architecture as a universal technical framework that enables the data-intensive requirements of the Internet of Things (IoT), 5G and artificial ...
A Blockchain messaging platform that's unstoppable
Tuesday, April 3, 2018 by Richard Harris
Today’s instant messaging is about to get a violent shove forward by way of encryption, and Blockchain. Almost all messaging platforms rely on client to server communication, where a unique ID is given to a thread, and stored in a centralized database somewhere. But it’s always been volatile to censorship, network blocking, or any other form of controlled policing....
Phobio is partnering with Conversable
Monday, January 22, 2018 by Austin Harris
Phobio has announced a partnership and teaming agreement with Conversable. The partnership will provide enterprises with an all new workforce communication experience through Phobio’s mobile application, Rodio.Rodio provides a two-way communication system designed specifically for enterprises to send important updates, promotions, and other strategic messages to remote ...
Research suggests a diverse need for video communications PaaS
Friday, December 1, 2017 by Austin Harris
Vidyo in collaboration with WebRTC ventures has released a report titled “The Rise of Embedded Video Communications: Trends in Video-Enabled Apps.” The report shows that communications platforms-as-a-service (PaaS) is a top choice for those who are planning embedded video projects, with 49% of respondents saying that they plan to use a communications PaaS to initiate an...
Providing inapp customer support help from Helpshift
Thursday, September 7, 2017 by Richard Harris
In today's hyper-competitive market, a developer must be sure to remove all potential friction points, which can irritate customers, or risk app extinction. Even the best of apps have seen this negative trend over a long period of time due directly to subjects like, customer support, scalability, and poor retention efforts.We had a chat with Abinash Tripathy, co-founder...
CoresystemsSightCall partnership brings AR to field service
Monday, August 28, 2017 by Austin Harris
Coresystems, a provider of cloud-based field service and workforce management software, has announced its partnership with SightCall, a video communications cloud platform. The partnership will bring the augmented reality (AR) functionalities of SightCall’s Video Assistance to Coresystems’ field service solution, allowing for field technicians to leverage augmented remo...
The future of the voice enabled AI
Friday, August 25, 2017 by Richard Harris
Eventually everything you own will be commanded with text or voice in the future. But specifically we may see that voice has the advantage over it's counterpart due to a more natural feel and simplicity of use. That is why things like Amazon Alexa are starting to take off. Voice recognition has finally got on par with text, and it’s now much faster to say a command than...
Codeless security integrations by Blackberry and Appdome announced
Tuesday, August 15, 2017 by Richard Harris
BlackBerry Limited and Appdome, a cloud hub for mobile app integration, announced they are enabling codeless integration of secure voice, video and messaging capabilities. Available under Appdome’s newest service category, Secure Messaging, the BBM Enterprise SDK (software development kit) offers a growing set of secure communications capabilities that mobile app develo...
Actiance announces ISV Developer Program
Monday, July 24, 2017 by Richard Harris
Actiance has announced its ISV Developer Program. The new partner program will expand Actiance’s compliance and archiving platform, providing customers with more powerful solutions to help them stay compliant with regulatory mandates set by FINRA, SEC, IIROC, FCA, GDPR, and MiFID II, and others, as well as gain valuable insights from the communications data they collect...
Enghouse Interactive reports 450 contact center deployments on Skype for business
Friday, July 7, 2017 by Richard Harris
Enghouse Interactive reported that it has successfully completed more than 450 contact center deployments, totaling more than 10,000 active concurrent agents, on Microsoft Skype for Business (SFB), for which the customer interaction solutions company provides a full omni-channel communications experience both on-premise and in the cloud. “Skype for Business continu...
App Verify SDK gets update for new iOS capabilities
Wednesday, June 21, 2017 by Richard Harris
TeleSign, an end-to-end communications platform as a service (CPaaS), has announced new iOS capabilities for its mobile app verification service, App Verify. App Verify for iOS is a lightweight software development kit (SDK) that enables mobile app developers to streamline the onboarding account verification process to assist with increasing conversions and providing id...
Your SIGNAL 2017 conference briefing
Saturday, May 27, 2017 by Richard Harris
Twilio has a made a whole bunch on announcements at their SIGNAL.2017 conference this year. So if you didn't make it to the conference, here's briefing on some of the major talking points.Twilio launches Functions - A Serverless Environment for Rapidly Building on the Twilio Cloud Communications PlatformFunctions is a serverless environment that empowers developers to f...
Why you should add voice and intelligence to your apps
Friday, May 19, 2017 by Richard Harris
SoundHound Inc. is a voice-enabled AI and conversational intelligence provider that has turned sound (voice, music, and more) into understanding and actionable meaning, enabling humans to interact with the things around them in the same way we interact with each other: by speaking naturally to mobile phones, cars, TVs, music speakers, and every other part of the emergin...
Brainshark Labs released at Microsoft Build 2017
Thursday, May 11, 2017 by Richard Harris
Brainshark, Inc., delivering SaaS-based sales enablement and readiness solutions, has announced the launch of Brainshark Labs, its incubator for research and innovation, at Microsoft Build 2017, held May 10-12 in Seattle. They will share how they are integrating Microsoft's Cognitive Services and HoloLens mixed-reality simulation technology to transform how salespeople ...
BICS enters agreement to acquire TeleSign
Wednesday, April 26, 2017 by Richard Harris
BICS, a provider of international wholesale connectivity and interoperability services, has announced it has entered a definitive agreement to acquire privately held TeleSign Corporation, a United States company active in the provision of authentication and mobile identity services to Internet and digital service providers, for $230 million. The acquisition will create ...
Callidus Health's technology is using ShoreTel's CPaaS
Friday, February 3, 2017 by Richard Harris
ShoreTel, a provider of communication solutions, has announced that Callidus Health's technology is powered by Summit, their Communications Platform as a Service (CPaaS) architecture. Callidus Health needed a reliable platform to serve as the foundation for their healthcare answering service and communications suite. Since their communications suite handles patien...
The future of cloud communications
Friday, January 27, 2017 by Richard Harris
As the popularity of using Cloud-enabled platforms grows, the market for such features is quickly ballooning in size. I'm sure you've heard about this latest trend in both tech and non-tech industries of adopting the power that a Cloud platform can provide, and in turn, some really special things are happening as its evolution continues down the road. But what's the fut...
Vidyo.io CPaaS launches so developers can embed video conferencing
Thursday, January 26, 2017 by Richard Harris
Vidyo Launches Vidyo.io CPaaS for developers to easily embed multiparty video conferencing into web, mobile, and native apps.Vidyo has announced the launch and general availability of its Vidyo.io Communications Platform-as-a-Service (CPaaS), which lets application developers and enterprises quickly and easily embed high-quality, reliable, scalable, multiparty video col...
Voximplant tells us about their cloud communications platform
Friday, December 9, 2016 by Richard Harris
Voximplant, a communications cloud platform for mobile and web app developers, has been working to improve audio and visual communications in real time. They provide the tools for developer to create their own web and mobile communication applications. We've sat down with Alexey Aylarov, the CEO of Voximplant to talk more about what their company is about and where the ...
Busting a Move: Lessons for entrepreneurs from the world of competitive hiphop dance
Thursday, December 8, 2016 by Sean Hsieh
I’ve always enjoyed dancing, but I didn’t have the opportunity to get serious about it until my first year at the University of California, Irvine, when I auditioned for a competitive hip-hop team called CADC. Little did I know, it was also at UC-Irvine where I would meet Bayan Towfiq and Jordan Levy, who later become my partners at Flowroute, a communi...
Google Expands Beta for the Android Based Brillo Connected Device OS
Wednesday, November 4, 2015 by Stuart Parkerson
Google is expanding the access for developers to preview its Brillo and Weave solution for building connected devices. In May, Google opened up the Brillo operating system (OS) and Weave communication platform to early access partners and now is extending that availability to more developers as part of an invite program. Brillo offers a lightweight embedded OS base...
Nexmo Releases Chat App API in Beta
Tuesday, April 14, 2015 by Richard Harris
Nexmo has released a beta version of its new Chat App API that allows companies to communicate with mobile users one-on-one on their preferred chat application. The new API consolidates all chat messages into a company’s existing communication platforms, eliminating the need to manually manage communications over individual chat applications. The Chat App API does ...
Acision Launches New Developer Portal for WebRTC and IP Services
Tuesday, February 24, 2015 by Stuart Parkerson
Acision has announced the availability of a new self-service developer portal for its forge by Acision communication platform to give developers the ability to inject smart communication features into their iOS/Android applications and services from the cloud. The forge communications framework provides the ability to integrate SMS, IP messaging, notification...
Logentries Announces Integration with Slack Platform for Cloud Based Log Management and Analytics
Friday, January 30, 2015 by Richard Harris
Logentries, a cloud based log management and analytics service, has announced a new integration with the Slack team communication platform.Users of both services can now receive real-time notifications, log-level details with timestamps, and event context inside of designated Slack team channels. The custom integration helps users to consolidate the number of tools they...
How To Make Better Field Service Communications Apps
Tuesday, September 30, 2014 by Edward Wall
If you’re looking for a fascinatingly complex and highly unique development challenge, you don’t have to look any further than connecting field service workforces for organizations with a regional, national, or global presence. This wide and diverse group – which encompasses everything from big-box retailers to grocery chains to transportation companies – are often...
How an App Developer Chose a Wearable Platform for Monetization
Tuesday, August 19, 2014 by Richard Harris
Unlocking the secret to developing an app for a wearable platform and monetizing said app is a question that a number of developers are asking themselves.Tencent Games has decided to stick to its gaming roots to expand to the wearable front. It has announced plans to launch its popular Timi Run Everyday app on Razer’s Nabu smartband that offers smartwatch and fitness ba...
Bit6 Offers Beta Cloud Based Communication Platform for Mobile App Development
Monday, May 5, 2014 by Richard Harris
Bit6 is offering in beta its real-time, cloud-based communications-as-a-service platform that allows developers to add voice/video calling, texting, and multimedia messaging capabilities as a feature to their apps.In addition, Bit6 also provides a suite of application integration modules including Identity Management, Social Map, and Virtual Wallet to help int...
Facebook to Acquire Oculus VR to Maybe One Day Make Facebook Meetups More Real!
Tuesday, March 25, 2014 by Richard Harris
Oculus was started with a vision of delivering incredible, affordable, and ubiquitous consumer virtual reality to the world. They have come a long way in the last 18 months: from foam core prototypes built in a garage to an incredible community of active and talented developers with more than 75,000 development kits ordered. In the process, they've defined what consumer...
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