Generative AI virtual agent from Serviceaide
Wednesday, May 24, 2023 by Brittany Hainzinger
Serviceaide, Inc. has announced its AI-Everywhere Luma Virtual Agent and AI-based solutions. Integrating Generative AI, Luma 3.0 provides a quantum leap in efficiency, productivity, cost reduction, and business process innovation. Luma provides the benefits of Generative AI with nothing extra to buy, it’s built into our technology core to improve all service manag...
Self-learning technology for conversational AI from Boost ai
Thursday, March 26, 2020 by Brittany Hainzinger
Boost.ai has released a self-learning technology for conversational AI. Developed and offered exclusively by boost.ai, self-learning AI overcomes the ‘cold start’ challenges of building and managing virtual agents with an automated system that intelligently analyzes and recommends both new conversational dialogs, as well as suggestions to improve existi...
The evolving technology of chatbots
Tuesday, October 18, 2016 by Richard Harris
Chatbots are revolutionizing the way customers interact with businesses. While chatbot technology is nothing new to the enterprise, many current solutions that bolster the service experience difficulties like unresponsiveness or imprecise interactions when trying to connect with their customers. To avoid this, Conversable and Mindtree have partnered to standardize ...
YouMail launches new API to help block annoying robocalls
Thursday, October 13, 2016 by Richard Harris
YouMail, a provider of intelligent communication services, has announced a new application program interface (API) that enables telecom carriers, private branch exchange (PBX) providers, and third-party developers to programmatically determine whether a given phone number is an undesirable robot-caller.YouMail’s new API provides access to an ever changing and expanding ...
Drippler intros new AI chatbot to provide 24 hours tech support to Android users
Tuesday, October 11, 2016 by Richard Harris
Developers who have been wondering how to deploy chatbots intelligent enough to handle requests for customer assistance should take a look at Drippler, which just released a new AI and community powered chatbot to provide 24/7 tech assistance to Android users. Users who have a question on how to use a feature, how to set up a phone, or which app would be best for a spec...
IBM: Humanizing Digital Conversations
Friday, October 7, 2016 by Rama Akkiraju
In the Watson Cognitive services portfolio, there are services such as Personality Insights, Sentiment Analysis, Emotion Analysis, Tone Analyzer and Intent Detector (called Natural Language Classifier). These services enable the inference of one’s personality traits, sentiments, emotions, communication tones and the intents expressed by people in their writing respectiv...
IBM Bluemix Runtime Makes Swift Ready for Enterprise
Thursday, September 22, 2016 by Richard Harris
IBM has announced the IBM Bluemix Runtime for Swift, a production-ready Swift runtime on the IBM Cloud for public, dedicated and local deployments. With this release, IBM has made Swift ready for enterprise development.
What's New:
- Enterprises can now build next generation apps in Swift on both client and server-side on the IBM Cloud....
Create Virtual Agents and Chat Bots with IBM Watson Conversation
Thursday, July 14, 2016 by Richard Harris
IBM is moving its Watson Conversation solution into general availability. The platform offers the opportunity to build Virtual Agents and Chat Bots that offer natural conversation flows by combining a series of cognitive techniques: defining intents and entities and crafting dialog to simulate conversation, all in one integrated service. Watson Conversation of...
New APIs and SDKs for the IBM Watson Developer Cloud
Thursday, October 1, 2015 by Richard Harris
The IBM Watson Developer Cloud is getting new APIs and SDKs that will expand the ability to enable cognitive computing features for apps using IBM Watson's Language, Vision, Speech and Data APIs.These services use advanced artificial intelligence, machine learning and deep learning approaches to provide new opportunities to understand and engage users, and leverage the ...
