1. Helpshift Offers New Dashboard for End to End Mobile Help Desk
7/26/2013 9:22:24 AM
Helpshift Offers New Dashboard for End to End Mobile Help Desk
Helpshift, SDK, API, iOS, Android, web app
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App Developer Magazine

Helpshift Offers New Dashboard for End to End Mobile Help Desk



Ron Beaman Ron Beaman in Enterprise Friday, July 26, 2013
634

Helpshift provides end-to-end mobile customer service solutions by providing in-app help-desk support so that users do not need to exit an app to get the support they require. Helpshift’s native SDK and API integrates into an app to offer a complete support portal.

The new dashboard offers several upgrades to help developers better understand their customer’s issues including newly added real-time data on the total number of incoming and closed tickets. Also debuting is a new issues feed, which is like a Twitter feed, but instead of tweets, it shows the latest incoming tickets in real-time.



Read more: http://www.helpshift.com/blog/

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