Nylas expands operations in Europe
Wednesday, November 3, 2021 by Richard Harris
Nylas announced that one of Europe and the world’s leading e-commerce platforms have selected Nylas to quickly, securely, and automatically connect real-time communications data into their application. With Nylas’s Email and Neural APIs, this fintech enterprise can more intelligently extract and structure data from the more than 2 million transactions on the...
Digital change tips from SolarWinds
Wednesday, October 30, 2019 by Richard Harris
Successful change management can identify services, users, applications and devices impacted by technology changes. Digital changes typically impact more than one department, so change management shouldn't be left responsible to solely one team, and when businesses are adopting digital solutions, it is important to keep the change management...
Former Cisco GM joins Voxbone CaaS
Tuesday, September 11, 2018 by Austin Harris
Voxbone's mission has been bolstered by the addition of a new board member, Dr. Jens Meggers. Voxbone powers many enterprise cloud communications platforms with on-demand voice and messaging services via API. Meggers’ experience will be indispensable as Voxbone pushes further into the complex realm of enterprise infrastructures.
As former senior vice ...
Phobio is partnering with Conversable
Monday, January 22, 2018 by Austin Harris
Phobio has announced a partnership and teaming agreement with Conversable. The partnership will provide enterprises with an all new workforce communication experience through Phobio’s mobile application, Rodio.Rodio provides a two-way communication system designed specifically for enterprises to send important updates, promotions, and other strategic messages to remote ...
Research suggests a diverse need for video communications PaaS
Friday, December 1, 2017 by Austin Harris
Vidyo in collaboration with WebRTC ventures has released a report titled “The Rise of Embedded Video Communications: Trends in Video-Enabled Apps.” The report shows that communications platforms-as-a-service (PaaS) is a top choice for those who are planning embedded video projects, with 49% of respondents saying that they plan to use a communications PaaS to initiate an...
Providing inapp customer support help from Helpshift
Thursday, September 7, 2017 by Richard Harris
In today's hyper-competitive market, a developer must be sure to remove all potential friction points, which can irritate customers, or risk app extinction. Even the best of apps have seen this negative trend over a long period of time due directly to subjects like, customer support, scalability, and poor retention efforts.We had a chat with Abinash Tripathy, co-founder...
CoresystemsSightCall partnership brings AR to field service
Monday, August 28, 2017 by Austin Harris
Coresystems, a provider of cloud-based field service and workforce management software, has announced its partnership with SightCall, a video communications cloud platform. The partnership will bring the augmented reality (AR) functionalities of SightCall’s Video Assistance to Coresystems’ field service solution, allowing for field technicians to leverage augmented remo...
Codeless security integrations by Blackberry and Appdome announced
Tuesday, August 15, 2017 by Richard Harris
BlackBerry Limited and Appdome, a cloud hub for mobile app integration, announced they are enabling codeless integration of secure voice, video and messaging capabilities. Available under Appdome’s newest service category, Secure Messaging, the BBM Enterprise SDK (software development kit) offers a growing set of secure communications capabilities that mobile app develo...
Actiance announces ISV Developer Program
Monday, July 24, 2017 by Richard Harris
Actiance has announced its ISV Developer Program. The new partner program will expand Actiance’s compliance and archiving platform, providing customers with more powerful solutions to help them stay compliant with regulatory mandates set by FINRA, SEC, IIROC, FCA, GDPR, and MiFID II, and others, as well as gain valuable insights from the communications data they collect...
Enghouse Interactive reports 450 contact center deployments on Skype for business
Friday, July 7, 2017 by Richard Harris
Enghouse Interactive reported that it has successfully completed more than 450 contact center deployments, totaling more than 10,000 active concurrent agents, on Microsoft Skype for Business (SFB), for which the customer interaction solutions company provides a full omni-channel communications experience both on-premise and in the cloud. “Skype for Business continu...
App Verify SDK gets update for new iOS capabilities
Wednesday, June 21, 2017 by Richard Harris
TeleSign, an end-to-end communications platform as a service (CPaaS), has announced new iOS capabilities for its mobile app verification service, App Verify. App Verify for iOS is a lightweight software development kit (SDK) that enables mobile app developers to streamline the onboarding account verification process to assist with increasing conversions and providing id...
Your SIGNAL 2017 conference briefing
Saturday, May 27, 2017 by Richard Harris
Twilio has a made a whole bunch on announcements at their SIGNAL.2017 conference this year. So if you didn't make it to the conference, here's briefing on some of the major talking points.Twilio launches Functions - A Serverless Environment for Rapidly Building on the Twilio Cloud Communications PlatformFunctions is a serverless environment that empowers developers to f...
Why you should add voice and intelligence to your apps
Friday, May 19, 2017 by Richard Harris
SoundHound Inc. is a voice-enabled AI and conversational intelligence provider that has turned sound (voice, music, and more) into understanding and actionable meaning, enabling humans to interact with the things around them in the same way we interact with each other: by speaking naturally to mobile phones, cars, TVs, music speakers, and every other part of the emergin...
BICS enters agreement to acquire TeleSign
Wednesday, April 26, 2017 by Richard Harris
BICS, a provider of international wholesale connectivity and interoperability services, has announced it has entered a definitive agreement to acquire privately held TeleSign Corporation, a United States company active in the provision of authentication and mobile identity services to Internet and digital service providers, for $230 million. The acquisition will create ...
Callidus Health's technology is using ShoreTel's CPaaS
Friday, February 3, 2017 by Richard Harris
ShoreTel, a provider of communication solutions, has announced that Callidus Health's technology is powered by Summit, their Communications Platform as a Service (CPaaS) architecture. Callidus Health needed a reliable platform to serve as the foundation for their healthcare answering service and communications suite. Since their communications suite handles patien...
The future of cloud communications
Friday, January 27, 2017 by Richard Harris
As the popularity of using Cloud-enabled platforms grows, the market for such features is quickly ballooning in size. I'm sure you've heard about this latest trend in both tech and non-tech industries of adopting the power that a Cloud platform can provide, and in turn, some really special things are happening as its evolution continues down the road. But what's the fut...
Vidyo.io CPaaS launches so developers can embed video conferencing
Thursday, January 26, 2017 by Richard Harris
Vidyo Launches Vidyo.io CPaaS for developers to easily embed multiparty video conferencing into web, mobile, and native apps.Vidyo has announced the launch and general availability of its Vidyo.io Communications Platform-as-a-Service (CPaaS), which lets application developers and enterprises quickly and easily embed high-quality, reliable, scalable, multiparty video col...
Voximplant tells us about their cloud communications platform
Friday, December 9, 2016 by Richard Harris
Voximplant, a communications cloud platform for mobile and web app developers, has been working to improve audio and visual communications in real time. They provide the tools for developer to create their own web and mobile communication applications. We've sat down with Alexey Aylarov, the CEO of Voximplant to talk more about what their company is about and where the ...
Busting a Move: Lessons for entrepreneurs from the world of competitive hiphop dance
Thursday, December 8, 2016 by Sean Hsieh
I’ve always enjoyed dancing, but I didn’t have the opportunity to get serious about it until my first year at the University of California, Irvine, when I auditioned for a competitive hip-hop team called CADC. Little did I know, it was also at UC-Irvine where I would meet Bayan Towfiq and Jordan Levy, who later become my partners at Flowroute, a communi...
How To Make Better Field Service Communications Apps
Tuesday, September 30, 2014 by Edward Wall
If you’re looking for a fascinatingly complex and highly unique development challenge, you don’t have to look any further than connecting field service workforces for organizations with a regional, national, or global presence. This wide and diverse group – which encompasses everything from big-box retailers to grocery chains to transportation companies – are often...
How an App Developer Chose a Wearable Platform for Monetization
Tuesday, August 19, 2014 by Richard Harris
Unlocking the secret to developing an app for a wearable platform and monetizing said app is a question that a number of developers are asking themselves.Tencent Games has decided to stick to its gaming roots to expand to the wearable front. It has announced plans to launch its popular Timi Run Everyday app on Razer’s Nabu smartband that offers smartwatch and fitness ba...
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