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Developer news items we found relating to brand communication
Apps that communicate best with users
Wednesday, September 4, 2019 by Richard Harris
Leanplum has announced the results of a new study on consumer sentiment toward brand communication. Study results show that brands primarily fail because they send too many and irrelevant notifications, yet brands like Facebook, Wells Fargo and Bank of America are the best at communicating with their users.
Notification bombardment leads to app deletion. Mo...
Live chat better with your customers using the new Contact At Once agent app
Monday, December 12, 2016 by Christian Hargrave
LivePerson, Inc., a provider of mobile and online messaging business solutions, has announced a new app release - the Contact At Once! mobile agent app. The new app allows brand representatives using the Contact At Once! platform to manage customer interactions in a more intuitive -mobile way, including the ability to stay logged in with the app running in the back...