State of Mobile Experience report from Embrace
Monday, July 31, 2023 by Richard Harris
Embrace released the State of Mobile Experience report detailing mobile end users' and builders' perspectives on performance issues and app experiences. The three-part study combines input from mobile engineers at industry-leading companies and app users and rich data from Embrace's mobile experience engineering platform. The insights reveal how ap...
Pega Infinity AI capabilities announced at PegaWorld
Friday, June 16, 2023 by Freeman Lightner
Recently at PegaWorld iNspire, Pega announced the latest edition of its Pega Infinity software suite, which is enhanced with new AI and automation capabilities to help enterprises accelerate low code development, optimize processes, and enhance experiences for employees and customers.
These features will help organizations innovate faster, increase producti...
Generative AI virtual agent from Serviceaide
Wednesday, May 24, 2023 by Brittany Hainzinger
Serviceaide, Inc. has announced its AI-Everywhere Luma Virtual Agent and AI-based solutions. Integrating Generative AI, Luma 3.0 provides a quantum leap in efficiency, productivity, cost reduction, and business process innovation. Luma provides the benefits of Generative AI with nothing extra to buy, it’s built into our technology core to improve all service manag...
eBPF Observability Agent Flora lands from groundcover
Tuesday, May 9, 2023 by Brittany Hainzinger
groundcover recently introduced Flora, a newly released eBPF-based observability agent that was built with a strict performance mindset - promising full observability at high scales while costing next to zero overhead. Flora has dramatically outperformed all leading observability platforms such as Datadog, OpenTelemetry, and New Relic’s modern eBPF solution -...
IGF Awards winners for 2023
Wednesday, March 29, 2023 by Brittany Hainzinger
Cosmo D Studios' Betrayal At Club Low won the Seumas McNally Grand Prize for Best Independent Game at the 25th annual Independent Games Festival (IGF) Awards tonight. The IGF Awards honors the most innovative and excellent independent games of the past year and took place as part of the 2023 Game Developers Conference (GDC) at the Moscone Convention Center...
Solving game development bottlenecks with cloud computing
Friday, May 13, 2022 by Richard Harris
For years, baking lightmaps have been a necessary but time-consuming part of game development. Pre-calculating lighting information improves performance in-game, but consumes on-premises computing resources, tying up artists' workstations or valuable network machines for minutes, if not hours, at a time.
But now, thanks to the power of cloud computing, ...
AI strategy for business leaders from NAVER
Wednesday, March 23, 2022 by Freeman Lightner
NAVER CLOVA, NAVER’s artificial intelligence (AI) division, announced that it is presenting at NVIDIA GTC, which runs from March 21-24, 2022. Hosted by NVIDIA, this annual global AI developer conference will include more than 900 sessions delivered by 1,400 presenters, including industry leaders in AI, high-performance computing, and computer graphics.
Under th...
VMware Tanzu Application Transformer launches
Friday, February 4, 2022 by Brittany Hainzinger
VMware has announced the general availability of an Application Transformer for VMware Tanzu. Application Transformer for Tanzu is a tool that aids in the discovery, analysis, and containerization of legacy applications thus helping customers to simplify and accelerate their app modernization journey by targeting their re-platforming strategy on the well-known "5&#...
Automated testing in 2022
Friday, January 14, 2022 by Richard Harris
Ajay Dawar, Alok Kulkarni, James Isaacs, and Linda Chen from Cyara discuss their 2022 predictions about real-time quality assurance, adopting automated testing, balancing employee experience and innovation, how to deliver innovative customer experiences, why AI won't displace humans for customer support, how enterprises can achieve digital transformation success, an...
Kubernetes operations platform gets more funding
Thursday, September 2, 2021 by Brittany Hainzinger
Rafay helps platform teams move beyond traditional Kubernetes cluster management to streamlined Kubernetes operations for modern applications.
Rafay Systems Kubernetes operations platform gets $25M in funding
Rafay Systems, the platform for Kubernetes Operations, has announced a $25 million Series B funding round led by ForgePoint Capital, with participation from ...
env0 automates Infrastructure as Code to streamline cloud management
Monday, April 19, 2021 by Brittany Hainzinger
env0 highlighted continued adoption of the company's cloud infrastructure automation platform by organizations globally as users leverage env0 to streamline Terraform, Terragrunt, and IaC Git workflows. Ratings by entities using and analyzing the platform's CD pipeline automation, powerful role-based access control and governance of IaC deployments reveal the si...
Infrastructure as code announced by env0
Monday, March 15, 2021 by Brittany Hainzinger
env0 announced the company’s enterprise-grade Infrastructure as Code (IaC) automation platform featuring self-hosted agents, SAML (Security Assertion Mark-up Language) authentication support and SOC2 Type 2 certification. The enhanced platform delivers production proven remote-run workflow management and a new security framework to empower user deployments and dir...
Remote run SaaS solution for the automation of Terragrunt workloads
Thursday, February 25, 2021 by Brittany Hainzinger
env0 announced the first remote run SaaS solution for the automation of Terragrunt workloads across multiple Terraform modules. The integration of Terragrunt and env0 optimizes IaC deployments to ensure greater efficiency, control, visibility and governance.
With env0's automated, collaborative remote-run workflow management platform for Terragrunt, the company a...
New version of Terrascan from Accurics
Thursday, August 20, 2020 by Brittany Hainzinger
Accurics unveiled a major upgrade to Terrascan, the open source static code analyzer that enables developers to build secure infrastructure as code (IaC). The new release ensures Terraform templates avoid common security pitfalls in popular cloud providers such as AWS, Azure, and Google Cloud Platform. Built-in extensibility will enable support for other popular technol...
Self-learning technology for conversational AI from Boost ai
Thursday, March 26, 2020 by Brittany Hainzinger
Boost.ai has released a self-learning technology for conversational AI. Developed and offered exclusively by boost.ai, self-learning AI overcomes the ‘cold start’ challenges of building and managing virtual agents with an automated system that intelligently analyzes and recommends both new conversational dialogs, as well as suggestions to improve existi...
Tracing serverless Node.js functions
Monday, January 13, 2020 by Christian Hargrave
Instana announced the ability to trace serverless Node.js functions running on AWS Lambda. The new capabilities, which require zero code modification, deliver superior native serverless tracing automatically, providing performance metrics beyond, and independently from, X-Ray.
“As companies continue to push the envelope in creating smaller, more dynamic service...
Passage AI partners with Talkdesk to create AI chatbots
Friday, November 22, 2019 by Richard Harris
Passage AI announced it has partnered with Talkdesk to deliver sophisticated and highly accurate AI chatbot experiences through the Talkdesk platform. Talkdesk offers one of the industry’s leading cloud-based contact center platforms, used by large enterprises and small businesses around the world. Passage AI’s chatbot technology seamlessly integrates via an...
Evolve VM showcasing at Microsoft Ignite
Thursday, November 7, 2019 by Brittany Hainzinger
Adaptiva announced that it will showcase Evolve VM at Microsoft Ignite. This groundbreaking, complete vulnerability life cycle product automatically assesses endpoints for thousands of vulnerability, compliance, and health issues and instantly remediates them as soon as they are detected. Utilizing NIST's National Vulnerability Database and National Checklist Progra...
Instana extends tracing capabilities for apps using GraphQL
Thursday, October 10, 2019 by Christian Hargrave
Instana announced the extension of monitoring and tracing capabilities for applications using GraphQL as part of their infrastructure, including deep inspection of GraphQL queries. This latest extension makes Instana the first APM provider to monitor GraphQL and the applications making use of the unique data query engine.
“Since application and microservice pla...
IVR technology is losing money from customers because people hate them
Friday, September 27, 2019 by Freeman Lightner
Vonage, a global business cloud communications leader, today published new research which reveals that more than half (51%) of consumers have abandoned a business altogether because they've reached an automated menu of options, known as Interactive Voice Response (IVR), losing that company $262 per customer every year.
The 2019 Vonage IVR sur...
The app store is not a monopoly says Apple employees in new survey
Thursday, May 30, 2019 by Richard Harris
Blind is an anonymous social network with thousands of verified employees engaging in discussions about work-related issues and industry trends.
Their weekly surveys gather real-time insight into employee sentiment on trending issues, with results broken down by company.
The most recent survey asked Is Apple creating a monopoly by only allowing consumers to purcha...
Twitter teams up with MoPub
Thursday, May 30, 2019 by Brittany Hainzinger
Back in March, Twitter shared how MoPub’s impression-level revenue data will enable mobile app publishers to understand true ads lifetime value (LTV) of users, which allows UA teams to better optimize paid user acquisition. Now, we’re extremely excited to announce the offering of this mission-critical solution to our full-platform publishers. Publishers will...
Automatic app monitoring agent operator for Red Hat OpenShift lands
Monday, May 20, 2019 by Richard Harris
Instana is making it easier for DevOps teams to manage orchestrated applications with its first release of agent technology as an Instana Agent Operator and has achieved Red Hat OpenShift Operator Certification. This new deployment option offers deployment flexibility to users, who can also run the agent as its own container, host process or microservice.
Insta...
Enterprise grade low code platform arrives from Kony
Thursday, March 14, 2019 by Richard Harris
Kony Inc has a lot to talk about these days. Along with recently being named a leader in The Forrester Wave: Low-Code Development Platforms for AD&D Professionals, Q1 2019, they also sent notice to us that they launched Kony Quantum, a new brand with enhanced capabilities for its next-generation low-code app development platform that aims to deliver rich digita...
Sensor network data integrity gets help from a new blockchain solution
Wednesday, November 21, 2018 by Christian Hargrave
Sixgill, LLC unveiled its new breakthrough blockchain or distributed ledger-based solution for sensor network data integrity. Sixgill Integrity is a ledger-agnostic solution and is designed from the ground up to solve the fundamental need for an end-to-end, real-time sensor data authenticity system. With Integrity, organizations are assured that their emitted data, tran...
Consumers and brands have trust issues says report from Voxpro
Monday, November 19, 2018 by Richard Harris
Voxpro announced the results of its survey, “Voxpro CX Index: At the Corner of Technology and Human Experience.” The survey, which polled 1,000 U.S. consumers, reveals insights about customer experiences and attitudes toward using automation and chat features for customer service.
Despite the promise of automation and Artificial Intelligence (AI) te...
Ghost Tappers game lands just in time for Halloween
Wednesday, October 24, 2018 by Christian Hargrave
Wild River, the game publishing label of EuroVideo Medien has announced that the idle game Ghost Tappers will be released this week for iOS and Android; this is the publisher’s second mobile game after Pretzel Land. This ambitious and expansive game for smartphones and tablets was developed by Munich based studio Diviad and will be distributed ...
AWS and Salesforce announce new integrations
Tuesday, September 25, 2018 by Richard Harris
AWS and Salesforce just announced at Dreamforce 2018 new integrations that they hope will dramatically simplify how data and events are shared across AWS and Salesforce services.
As part of the next phase of their global strategic alliance, the two companies will work together to deliver integrations and frameworks for connecting the Salesforce Platform with AW...
Women Who Tech announces top 10 startup finalists
Thursday, September 20, 2018 by Christian Hargrave
Women Who Tech has announced the 10 finalists for its Women Startup Challenge Europe. Hundreds of women-led startups from 35 countries competed to pitch to investors and tech leaders, including Mitchell Baker, Chairwoman and Co-Founder of Mozilla, Jean-Louis Missika, Deputy Mayor of Paris, Fatou Diagne, Partner and Cofounder at Bootstrap Europe, Julien Quintard, Managin...
A guide to ad retargeting responsibly
Tuesday, August 7, 2018 by Richard Harris
Browse any website with ads, then load up your favorite mobile game and you might see advertisements from the searches you did on the website you were just on, now inside your game! How is this possible? It's called ad retargeting, or behavioral retargeting, and it's gone wild everywhere digital.
How does ad retargeting work?
There are actually a few ...
SWORD attached smartphone device can detect weapons and explosives
Thursday, June 7, 2018 by Richard Harris
The urgent challenge for security personnel to noninvasively scan people in real time and in public to detect and “see” if they are carrying weapons or explosives without physically searching them could soon be solved with the launch of SWORD by Royal Holdings Technologies Corporation (Royal Holdings).
SWORD attaches to a Google Pixel 2 XL smartphone and ...
Glance announces mobile app sharing for omnichannel visual engagement
Tuesday, May 29, 2018 by Christian Hargrave
Glance has announced the general availability of Glance Mobile App Sharing, rounding out the industry’s only true omnichannel visual engagement platform. The announcement was made at the Gartner Customer Experience & Technologies Summit in London. “For the past two years, TurboTax has used Glance’s cobrowse, screen share and agent video to help power TurboTax o...
CloudPassage debuts Project Cielo
Monday, May 7, 2018 by Richard Harris
CloudPassage announced the beta release of its newest product built on the Halo platform, (code-name: Project Cielo), which offers complete visibility and insights into the resources in use across all cloud service providers (CSP) accounts and services within a single interface.Currently, CloudPassage's Halo platform, which includes Container Secure and Server Secure, i...
Find your next binge with the Google Play Movies
Sunday, April 8, 2018 by Christian Hargrave
It's baffling to think back about how fast the online movie and TV streaming industry has come from near nothing to a big ballooning market. The transformation of the streaming services has been so radical if fact, that we no longer ask "What can I watch?" but rather "Where can I watch it?" And that task to find the correct streaming agent, can be quite annoying sometim...
Mitel certifies Enghouse quality management suite
Tuesday, March 20, 2018 by Christian Hargrave
Enghouse Interactive has announced that Mitel has certified Enghouse Interactive’s Quality Management Suite version 7.1 for MiVoice Business 8.0 SP1, MiVoice Border Gateway 10.0 and its Secure Resource Connector (MBG/SRC). Enghouse Interactive’s Quality Management Suite (QMS) is comprised of three modules: Call Recording for interaction recording and live monitoring; Ag...
