Artificial Intelligence
2026 Predictions from Shmuel Ben Meleh
Monday, January 5, 2026
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Austin Harris |
Shmuel Ben Meleh, SVP of Data & Analytics at SciPlay, sees 2026 as the year AI moves from experimentation to execution. After several years of rapid breakthroughs and rising expectations, the industry is entering a more disciplined phase - one focused on operationalizing, governing, and monetizing AI at scale. Below are his predictions for 2026, outlining where organizations will face their biggest challenges and where the most meaningful opportunities will emerge.
AI continues to dominate every conversation, riding wave after wave of excitement. It feels like only yesterday that “machine learning” was the phrase everyone repeated, and in a blink it was replaced by the all-encompassing “AI.” After several years of rapid breakthroughs that expanded what's possible across products, content creation, and automation, the past few months have shown the first signs of deceleration. Innovation is still moving forward, but the leaps are getting smaller, the novelty is fading, and most capabilities are no longer unfamiliar to us. Until the next major inflection point arrives - and yes, everyone is whispering about AGI - companies will need to shift their focus from chasing breakthroughs to monetizing and operationalizing the AI we are already familiar with. This transition won't be simple ' it brings real challenges - but it also opens the door to some of the most meaningful opportunities the industry has seen in years.
Data Readiness Becomes the Hardest Bottleneck
The biggest limiter for AI impact in 2026 isn't the model, the tool, or the interface - it's data readiness. Companies discover that fragmented pipelines, weak semantics, unclear lineage, and missing real-time signals cap their AI ROI long before model performance matters. Clean, unified, queryable data with strong identity stitching becomes the real strategic edge. Organizations with mature data foundations - rather than the shiniest AI tool - are the ones who pull ahead.
AI-Native Production Pipelines Redefine Studio Economics
AI embeds into every part of the production pipeline, transforming how content is created, tested, and deployed. Asset generation, prototyping, QA, balancing, and localization all accelerate, enabling teams to build more with less and reduce operational drag. Smaller studios can compete with larger ones in content velocity, while bigger publishers shift human creativity toward higher-impact work. In 2026, the strength of your pipeline becomes a differentiator, not its scale.
AI Governance, Monitoring, and Observability Become Mandatory
As AI moves deeper into core workflows, unpredictability becomes expensive. Companies adopt real-time monitoring for drift, hallucinations, bias, and cost. Prompts, datasets, embeddings, and model versions are governed with the same rigor as software releases. Human review loops, evaluation frameworks, and clear ownership structures become essential. Mature governance is what separates scalable, safe AI systems from risky experiments.
AI Agents Move From Chatbots to Action-Takers
AI agents evolve from conversational helpers into multi-step operators that interact with real tools and automate meaningful tasks. Instead of producing suggestions, they retrieve information, plan actions, trigger workflows, and operate inside production systems with guardrails. This shift requires secure tool APIs, permissions, audit trails, and sandboxed testing environments. The most significant operational gains will come from agents that reduce manual work across live-ops, CRM, support, fraud, and analytics.
Companies Shift to Real AI KPIs Instead of Vanity Metrics
2026 brings a more disciplined view of AI success. Organizations stop measuring prompts, demos, and novelty features, and instead track revenue lift, retention improvement, LTV uplift, workflow time saved, and accuracy over baseline. AI investments are evaluated the same way product investments are - by measurable business results. Companies that instrument value properly scale their AI adoption; those that don't remain stuck in experimentation mode.
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