5/7/2018 2:09:44 PM
The ITOM Platform is built on a foundation of shared microservices
ITOps,Microservices,IT Services
App Developer Magazine

The ITOM Platform is built on a foundation of shared microservices

Richard Harris Richard Harris in DevOps Monday, May 7, 2018

IT Operations Management platform has been developed by Micro Focus in order to provide IT teams the ability to increase the pace of delivery.

Micro Focus has announced the IT Operations Management (ITOM) Platform. The ITOM Platform is built on a foundation of shared microservices - including analytics, orchestration and ChatOps collaboration. The platform’s microservices are re-useable and include RESTful APIs to enable customers and partners to extend their IT management and DevOps processes. Micro Focus also announced the availability of two new ITOM products now offered on the ITOM platform - Network Operations Management and Data Protection, along with new versions of its existing four product lines now compatible with the new platform.

“Successful digital transformations require that IT organizations dramatically increase the pace of delivery while reducing the cost and risk of operating IT services,” said Tom Goguen, senior vice president and general manager, IT Operations Management, Micro Focus. “The Micro Focus ITOM Platform, the industry’s first container-based platform for AIOps, enables us to rapidly deliver innovations in service management, cloud management, and application and infrastructure monitoring that can be deployed on public and private cloud or traditional infrastructure - and operated without the cost and risk normally associated with legacy enterprise IT and SaaS solutions."

Based on early successes of the Container Deployment Foundation, the ITOM Platform provides IT Ops teams the basis for continuous and modern IT operations with a catalog of new microservices. Unlike traditional enterprise solutions designed for SaaS or on premise, this is the only platform to support flexible deployment (bare metal, virtual and cloud), automated and dynamic scaling, simplified upgrade and maintenance and true customer choice.

ITOM features include:

  • Microservices: A shareable and composable set of IT Operations microservices - including business value dashboards ChatOps, configuration management, data collection and analytics, discovery, orchestration and more - these enable users to deploy microservices once, and easily integrate them across multiple ITOM domains

  • End-to-end AIOps: A complete end-to-end AIOps environment powered by Micro Focus IDOL, an artificial intelligence platform for unstructured data analytics, and the Vertica Analytics Platform that provides near real time insights

  • Built-in Collaboration and Orchestration: Native ChatOps and Orchestration microservices that provide a foundation for scalable automated and human powered workflows; connecting ITOps with DevOps and Security teams to enable continuous problem solving and collaboration. These microservices also provide a robust platform for emerging automation technologies - such as robotic process automation (RPA), which leverages automation, collaboration and analytics - to further extend the reach of automation in the enterprise

  • Extensible Platform with an Open Development Ecosystem: All ITOM Platform microservices feature backwards compatible, RESTful APIs for partners and customers to extend existing Micro Focus products or complement them with newly developed solutions

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