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IT pros think their job will get harder in next 3 years
Tuesday, August 22, 2017 by Austin Harris
ManageEngine, a real-time IT management company and creators of ServiceDesk Plus has announced the results of its IT Service Management Future Readiness survey. The report, which was conducted in collaboration with ITSM.tools, consisted of ten questions that focused on the opportunities and challenges ITSM will see in the future. It was presented to ITSM professionals a...
Lets talk about IT automation
Monday, April 3, 2017 by Richard Harris
IT departments are often faced with similar challenges: stagnant budgets and a lack of qualified applicants. Unfortunately, despite the lack of resources, IT continues to face increased pressure to push out new applications faster and make changes to existing systems quicker to stay competitive. IT automation helps companies coordinate and consolidate IT operation...
Cloudenabled attendant console at Enterprise Connect 2017
Monday, March 27, 2017 by Richard Harris
At Enterprise Connect 2017, Enghouse Interactive has announced that its TouchPoint Attendant for Microsoft Skype for Business Online is generally available. TouchPoint Attendant is an operator console solution that natively integrates into Microsoft’s Skype for Business. This makes them one of the first consoles to market with support for Skype for Business Online and O...
Bringing IT together: the ManageEngineZoho relationship
Tuesday, March 21, 2017 by Austin Harris
ManageEngine, the real-time IT management company, has announced its strategy for advancing the state of IT management and aligning IT with business objectives. Parent company Zoho Corporation plays a key role in the plans as ManageEngine will integrate their cloud-based business apps with the industry’s broadest suite of IT management software. ManageEngine will contin...
Four Ways to Boost IT Performance with ApplicationAware Network Performance Monitoring
Thursday, June 16, 2016 by Amrutha Aprameya
In an era of unified IT, you can no longer afford to take a silo-based approach to monitoring and troubleshooting IT problems. It’s time for network engineers, server admins and application engineers to expand beyond their particular domains and department-specific tools. It’s time to embrace a new, integrated approach to network and application monitoring that lets you...
Survey Reveals IT Admins Have Room for APM Improvement
Friday, April 8, 2016 by Sridhar Iyengar
Any IT admin worth their salt will tell you that the only thing better than solving an IT ticket is keeping it from ever being raised. After all, prevention is better than a cure.So how do you preempt performance problems in an enterprise IT environment? That’s simple - use an application performance management (APM) solution. But, as we recently found out, around 40 pe...
ManageEngine Releases Cloud Version of its Mobile Device Management Platform
Monday, January 25, 2016 by Richard Harris
ManageEngine has released a cloud edition of its Mobile Device Manager Plus, a mobile device management (MDM) software solution. The new cloud edition provides a scalable on-demand service to manage a company’s mobile devices. Highlights of the new release include:- Stringent restriction policies for securing apps and mobile devices- Containerization of corporate d...
Study Shows 33 percent of App Performance Monitoring Issues Reported by End Users
Friday, December 25, 2015 by Richard Harris
ManageEngine has released the results of its Application Performance Monitoring Survey 2015. The company conducted the survey by polling ManageEngine users as well as IT administrators using competitor solutions in North America and Europe.According to the survey, nearly 33% three businesses have end users, not APM software, providing the initial alerts that inform IT t...
