SpeechStorm Releases Mobile Interactive Voice Response Platform
|Richard Harris in iOS Tuesday, August 5, 2014|
SpeechStorm has introduced its ‘Jackson’ software release as part of its SpeechStorm Framework IVR (Interactive Voice Response) platform. The new release offers new multilingual, mobile and testing capabilities for companies need multilingual capabilities.
The SpeechStorm platform already supports voice applications and multiple languages and with the addition of Jackson’s multilingual capabilities, French and Spanish speaking companies can now configure applications through a business user interface, called the ‘Control Centre’, in their own language.
The new release also includes SpeechStorm Mobile eXperience (MX) for iPhone and Android, which allows customer service applications to be created and deployed through a drag-and-drop interface. Once the app has been downloaded by customers from the Apple AppStore or Google Play, the SpeechStorm app automatically refreshes, ensuring the customer always has the latest version without the need to download updates from the app store.
Jackson also utilizes SpeechStorm’s ‘S/Connect for Cyara’ test case generation solution. Companies using SpeechStorm and customer experience testing solutions from Cyara can generate test cases for load testing, performance testing and ongoing monitoring.
The Jackson release is available now for on-premise implementations as well as through SpeechStorm’s Software-as-as-Service (SaaS) solution.
Read more: http://www.speechstorm.com/index.php/news/article/...
Become a subscriber of App Developer Magazine for just $5.99 a month and take advantage of all these perks.
MEMBERS GET ACCESS TO
- - Exclusive content from leaders in the industry
- - Q&A articles from industry leaders
- - Tips and tricks from the most successful developers weekly
- - Monthly issues, including all 90+ back-issues since 2012
- - Event discounts and early-bird signups
- - Gain insight from top achievers in the app store
- - Learn what tools to use, what SDK's to use, and more