Providing inapp customer support help from Helpshift
Thursday, September 7, 2017 by Richard Harris
In today's hyper-competitive market, a developer must be sure to remove all potential friction points, which can irritate customers, or risk app extinction. Even the best of apps have seen this negative trend over a long period of time due directly to subjects like, customer support, scalability, and poor retention efforts.We had a chat with Abinash Tripathy, co-founder...
CoresystemsSightCall partnership brings AR to field service
Monday, August 28, 2017 by Christian Hargrave
Coresystems, a provider of cloud-based field service and workforce management software, has announced its partnership with SightCall, a video communications cloud platform. The partnership will bring the augmented reality (AR) functionalities of SightCall’s Video Assistance to Coresystems’ field service solution, allowing for field technicians to leverage augmented remo...
Ways you can protect yourself on the Internet
Thursday, February 23, 2017 by Richard Harris
Editors note: Guest submission by Anas Baig, a Digital Marketer & Security Enthusiast.Anyone can fall victim to hacking, and this fact is as evident as the shining sun. Every time you go online, you are, by default, vulnerable to cyber attacks. Hackers can steal your credit card info, social security number, username and passwords, or even render your PC completely ...
OneRun platform now includes app reengagement
Tuesday, February 21, 2017 by Richard Harris
YouAppi has announced it has expanded its OneRun Platform to now include Re-engagement. According to data from YouAppi's initial re-engagement campaigns, between 20-40% of inactive users re-engaged with their apps, which is greater than standard industry re-engagement rates. Most apps lose a majority of their users on the day they are installed. That's why YouAppi'...
Code your own network: The changing face of telco
Wednesday, February 15, 2017 by Richard Harris
There is a transformation occurring in enterprise communications with developers at the center. The developer community is driven by a vision to offer creative applications of communications within their apps and services that deliver a unique user experience. Unfortunately, innovating with traditional telecom carriers has been historically difficult. Dependence on an o...
imgix is supporting HTTP-2 for even faster web image requests
Tuesday, January 31, 2017 by Christian Hargrave
As the HTTP/1.x begins to become aged, HTTP/2 is quickly emerging to take its place as the new standard protocol. But what does that mean for the average developer?HTTP has gone through a number of revisions since its inception in 1997, but the newest updates to the dated protocol looks to speed things up. By enabling developers to combine multiple concurrent image requ...
SMSpowered chatbots and the massive missed opportunity
Monday, January 30, 2017 by Richard Harris
There’s a lot of buzz around chatbots in the technology industry - what they are, why they’re valuable, how to build a better one, etc. Despite being popular on the tongue however, a new industry survey which polled over 1,500 mobile users in both the US and UK is acting as a wake-up call to enterprises as consumer preferences for new-age mobile communication channels, ...
