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Global study on disconnected consumer experiences
Wednesday, October 16, 2019 by Freeman Lightner
MuleSoft has released a new global study that reveals four out of five consumers continue to receive disconnected experiences from organizations. As a result of this continued frustration, consumers are more willing than ever to seek out new service providers that can deliver connected, personalized experiences. Based on the findings from the Customer Experience and the...
New Security Report 2016 shows 64 percent of millennials experienced a comprised account hack
Thursday, November 17, 2016 by Richard Harris
TeleSign has released its Consumer Account Security Report 2016, providing insight into consumer sentiments on online security and the value they place on their digital lives. Of the 1,300 U.S. consumers surveyed, nearly a third report the value of their online life at $100,000 to priceless. Further, more than half of the respondents surveyed (55 percent) place the onus...