Embedded artificial intelligence features hit the Oracle cloud

Tuesday, June 19, 2018

Many of Oracle's cloud platforms get all new AI features that bring users the ability to create chatbots, implement machine learning, and more.

Oracle has announced the availability of its next-generation autonomous PaaS offerings. Services include mobile, data integration, and API PaaS offerings. With embedded artificial intelligence (AI) and machine learning, these platform services automate and aim to eliminate key tasks to enable organizations to lower cost, reduce risk, accelerate innovation, and get predictive insights.

Earlier this year, Oracle also announced availability of a number of platform services with built in automation, including Oracle Autonomous Data Warehouse Cloud, Oracle Autonomous Analytics Cloud, Oracle Autonomous Integration Cloud, and Oracle Autonomous Visual Builder.

“There is tremendous value for our customers in embedding AI and machine learning capabilities throughout our entire cloud portfolio,” said Amit Zavery, executive vice president of development, Oracle Cloud Platform. “Customers have embraced our vision for an autonomous enterprise. With Oracle’s autonomous platform services, organizations can capitalize on AI to reduce costs, speed innovation, and transform how they do business.”

Last year, Oracle outlined its vision for an autonomous enterprise, unveiling the world’s first Autonomous Database. Since then, the company announced it would extend autonomous capabilities to its entire cloud platform portfolio. Delivering on that promise, Oracle recently made available a number of autonomous platform services, including Oracle Autonomous Data Warehouse Cloud, Oracle Analytics Cloud, Oracle Integration Cloud, and Oracle Visual Builder. Later in 2018, Oracle plans to release more autonomous capabilities focused on Blockchain, security and management, and additional database workloads, including OLTP and NoSQL.

Mutua Madrid Open Develops MatchBot with Oracle Cloud Platform

Mutua Madrid Open became the first ATP World Tour Masters 1000 and Premier WTA tournament to incorporate an AI-equipped chatbot to improve communication with tennis fans. Implemented with Oracle Cloud Platform, the chatbot, named “MatchBot,” used AI to maintain natural conversations that provided fans with information on the event, players, and results, as well as details on hospitality services, discounts on merchandise, ticket sales, access, and parking.

“We wanted to position the Mutua Madrid Open as the tournament of the 21st century,” said Gerard Tsobanian, president and CEO of Mutua Madrid Open. “Development of the MatchBot positions us at the forefront of technology and innovation. With this new technology, we were able to provide visitors with an amazing experience - a pleasant, simpler, and faster way to get the information they wanted about the tournament.”