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Android Developers can now respond to app reviews
Friday, January 11, 2013
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Richard Harris |
Recently Google started putting Google + profile information to be posted with each review someone leaves for your app in the Play store. And to further the enforcement of accountability, they now also allow the developer of the app to respond to reviews being posted as well.
Read more: http://bgr.com/2013/01/10/google-play-store-app-de...
There is a catch though. This is currently for some developers only. We aren't sure what the criteria is with regards to which developers get selected, but Google says eventually this will roll this out to all developers. No word on the date for that either.
I think this is a step in the right direction because there are clearly some very un-founded reviews and comments made in app reviews that are completely unfair to the developers and until now, we couldn't respond to them. I would also like to see all app stores promote a policy where developers can request removable of a trolled review as well - where it's very clear the purpose of the review was to run down your app, in order to highlight a competitors efforts.
Read more: http://bgr.com/2013/01/10/google-play-store-app-de...
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