TapSafe warranty app launches at CES

TapSafe, a new warranty app and platform, will help consumers find, identify and protect all of their connected devices. The new product, developed by AmTrust Innovation, the products and services innovation arm of AmTrust Financial, allows users to buy warranty protection and technical support for any connected devices.

Nearly three-quarters (74%) of US households have over $2,500 in connected devices and 50% have had a device damaged or malfunction in the past year according to the AmTrust Connected Households 2018 survey. The majority of survey respondents anticipated buying at least 2 additional connected devices for friends, family or themselves this holiday season.

TapSafe’s automatic connected device discovery technology is supported by AmTrust’s partnership with Fing, a provider of network security and troubleshooting solutions with over 25 million downloads and the discovery of over 9 billion connected devices internationally. Warranties on devices detected by the TapSafe app are backed by AmTrust, a warranty insurer covering over $1 billion in warranty insurance premiums annually.

"TapSafe provides consumers the easy and accessible coverage options they need for the growing number of connected devices in each home," said Paul Leahy, President of AmTrust Innovation Labs. "We believe that with this kind of technology and a partner like Fing, AmTrust will be an industry leader in providing customer focused-solutions to traditional insurance and service contract businesses."

TapSafe protects connected devices including smart TVs, connected thermostats, smart speakers, hubs and network routers against power surge, mechanical breakdown and accidental damage. Customers have access to live on-demand technical support and in-person installation services from a nationwide installation network.