Drippler intros new AI chatbot to provide 24 hours tech support to Android users

Posted 10/11/2016 10:54:30 AM by RICHARD HARRIS, Executive Editor

Drippler intros new AI chatbot to provide 24 hours tech support to Android users
Developers who have been wondering how to deploy chatbots intelligent enough to handle requests for customer assistance should take a look at Drippler, which just released a new AI and community powered chatbot to provide 24/7 tech assistance to Android users. Users who have a question on how to use a feature, how to set up a phone, or which app would be best for a specific purpose, can engage with Drippler’s chatbot, Wiz, to get the answers they are looking for.

By joining chatbot technology with a “human-in-the-loop” system, Drippler can outperform the traditional models of tech support call centers and online reps working limited hours. Chatbots are able to provide relevant answers to an unlimited number of users 24/7, and when technological limits prevent them from producing an answer, human tech experts are there to take over, eliminating the frustration that many users feel when they try to get answers through outdated tech support models or chatbots that don’t understand them.

“The combination of AI and live human interaction helps overcome the limitations of each – thus answering the dilemma that chatbots present to developers: How to assure quality when developing a chatbot,” said Matan Talmi, CEO of Drippler."

Drippler 3.0 is available on Google Play and will be available on Facebook Messenger and iOS in 2017.

Read More http://drippler.com/...


About the author: RICHARD HARRIS, Executive Editor

As the Publisher and Editor for App Developer Magazine, Richard has several industry recognitions and endorsements from tech companies such as Microsoft, Apple and Google for accomplishments in the mobile market. He was part of the early Google AFMA program, and also involved in the foundation of Google TV. He has been developing for mobile since 2003 and serves as CEO of Moonbeam Development, a mobile app company with 200 published titles in various markets throughout the world. Richard is also the founder of LunarAds, a mobile cross-promotion and self-serv mediation network for developers. He has been a featured presenter at trade-shows and conferences, and stays active with new projects relating to mobile development.

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