ZF Group automotive manufacturing to use Vizru's nocode platform

Vizru says that ZF Group has signed a multi-year contract to enable a digital transformation across ZF’s global enterprise. ZF will use Vizru’s no-code Autonomous Application Development and Digital Decisioning Platform to implement a series of artificial intelligence (AI) driven systems for next-gen process automation. ZF selected Vizru for this ambitious multi-year initiative to help them drastically cut operational costs through AI-bot- driven automation and transform its customer experience without ripping and replacing any existing systems.
 
Vizru’s no-code application development platform will enable ZF to assemble AI-bots over existing systems. Each bot is a self-sufficient environment consisting of an omni-channel communication layer, AI Workflows and a Data Access Hub which delivers end-to-end process automation, compliance, and an immersive customer experience. Vizru bots can seamlessly communicate over multiple channels including chat, web, SMS, email, etc., which was one of the essential criteria for the project.
 
“At the end of this initiative, we expect to put in place a framework to quickly deploy a network of bots and various technologies that can intelligently communicate with each other, hand off tasks, collectively resolve complex problems, and evolve through continuous feedback loop,” said Andreas Bauer, IT Manager at ZF. “Using’s Vizru no-code Digital Decisioning Platform, we will develop AI-driven business applications that can think, act and complete processes, autonomously without human intervention.”
 
“Unlike traditional robotic process automation vendors that simply screen the recording, Vizru offers a no-code, all run time environment that allows business professionals to expose and synchronize data to create extensible apps and achieve faster time to value while eliminating the need for IT involvement,” said Ramesh Mahalingam, CEO of Vizru. “We are thrilled to be selected by ZF and to provide them with a self-service, autonomous digital framework consisting of bots-driven intelligent infrastructure which will result in a 35-50 percent reduction of manual tasks across key processes over the next three years.”