parsing the customer journey just got easier

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Developer news items we found relating to parsing the customer journey just got easier

Parsing the customer journey just got easier

Neura announced Neura Moments, the synthesis of a user’s real-life situation in a specific context, place and time. Neura Moments are situation-aware, predict intent, and actionable. The Neura Engagement Intelligence layer is able to identify which features of an app are used at specific Moments. This enables developers to route specific interactions with consumer...