omni channel communications
omni channel communications news search results
Developer news items we found relating to omni channel communications
Enghouse Interactive reports 450 contact center deployments on Skype for business
Friday, July 7, 2017 by Richard Harris
Enghouse Interactive reported that it has successfully completed more than 450 contact center deployments, totaling more than 10,000 active concurrent agents, on Microsoft Skype for Business (SFB), for which the customer interaction solutions company provides a full omni-channel communications experience both on-premise and in the cloud. “Skype for Business continu...