live call routing
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Developer news items we found relating to live call routing
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DevOps enjoying moment in the sun
Monday, October 23, 2017 by Richard Harris
KMS Technology has completed a survey of more than 200 IT professionals who participated in DevOps implementations in the past year. The survey, which was conducted in September, sought to clarify the goals set and challenges experienced by IT professionals during these deployments. A key takeaway was that in order for DevOps to be successful, companies needed a well th...
Live call routing feature released by VictorOps using Twilio functions
Tuesday, August 22, 2017 by Austin Harris
VictorOps, a real-time incident management company for DevOps teams, announced the successful implementation of Live Call Routing, a new feature for critical incident management. Live Call Routing is built using Twilio Functions, a serverless environment for building and running communications applications via the Twilio Platform. With Live Call Routing, VictorOps users...
