how agile and devops practice can increase customer satisfaction

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How agile and DevOps practice can increase customer satisfaction

Wednesday, January 11, 2017 by Richard Harris

In today’s fiercely competitive environment for customer satisfaction and brand loyalty, agile and DevOps are driving happier customers and employees.The results from a new CA Technologies global study reveal that advanced users of agile or DevOps realized significant increases of up to 52 percent in customer satisfaction and up to 50 percent in employee produ...