customer experience management
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Developer news items we found relating to customer experience management
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Customer experience is becoming critical and needs revamped
Tuesday, May 9, 2017 by Austin Harris
Organizations need to rethink traditional approaches to customer experience management according to a new study sponsored by Axway in partnership with industry analyst firm IDC. The study, The Role of Customer Experience Networks in Delivering Value-Based Digital Transformation, found that despite customer experience being the top digital initiative for organizations, 6...
Software AG Integrates metaquark Enterprise App Development Platform
Tuesday, April 29, 2014 by Richard Harris
Software AG has acquired Berlin-based metaquark and will integrate its mobile application capabilities within the Software AG’s Intelligent Business Operations (IBO) and webMethods Business Process Management platforms. metaquark’s solution enables the management of mobile users, devices, and security profiles in a single location to distributing new...
