ai customer engagement
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Developer news items we found relating to ai customer engagement
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Sinch introduces agentic conversations to power enterprise AI engagement
Tuesday, March 10, 2026 by Brittany Hainzinger
Sinch is expanding how enterprises build and operate customer experiences by advancing the use of AI agents across global communication channels. Sinch geographic coverage and communications expertise provide a foundation that enterprises can rely on for scale, trust, and performance as they adopt agent driven engagement. Sinch (publ) announced agentic conversations, a ...
Airship has acquired Apptimize
Tuesday, August 27, 2019 by Richard Harris
Airship announced that it has acquired Apptimize. This move provides marketers and developers with a single solution to optimize the entire user experience across messaging channels and digital properties.
Airship enables businesses to send messages at the time and place that customers will be most responsive — whether on SMS, push notification, email, mo...
