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TruEra and Demyst win at the Global Veritas Challenge 2021
Monday, November 15, 2021 by Freeman Lightner
TruEra, along with its data partner Demyst, has emerged as one of the three winners of the Global Veritas Challenge 2021 at the Singapore Fintech Festival, the world's largest fintech event. The winning solution competed in the credit scoring and credit profiling category, demonstrating that third-party data and AI Quality management solutions together can impr...
Mitel certifies Enghouse quality management suite
Tuesday, March 20, 2018 by Christian Hargrave
Enghouse Interactive has announced that Mitel has certified Enghouse Interactive’s Quality Management Suite version 7.1 for MiVoice Business 8.0 SP1, MiVoice Border Gateway 10.0 and its Secure Resource Connector (MBG/SRC). Enghouse Interactive’s Quality Management Suite (QMS) is comprised of three modules: Call Recording for interaction recording and live monitoring; Ag...