mobile app service
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Developer news items we found relating to mobile app service
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Zendesk and Google Fabric partner
Thursday, April 20, 2017 by Christian Hargrave
Customers today expect help when they hit a customer experience snag, even if that is the middle of their commute or when they’re standing in a coffee line. Gartner forecasts that this year, 35% of all customer support will take place on a mobile device, an increase of 300% over 2014. In response to this customer demand, Zendesk has launched the first customer...
Good Technology Offers Mobile App Service Management Platform
Wednesday, November 12, 2014 by Stuart Parkerson
Good Technology is launching a new mobile service management solution, Good Mobile Service Manager, for the 1,300 third-party ISV apps and custom mobile apps built on the Good Dynamics Secure Mobility Platform. The new service manager allows companies to have deeper visibility and control of their mobile apps.Good Mobile Service Manager proactively monitors any app buil...
