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The frontiers of messaging and chatbots

Wednesday, January 4, 2017 by Eloise Bune

The appetite for chat can’t be satiated. Facebook recently announced 1 billion users on Messenger and WeChat continues to dominate the app universe in China. Messaging apps are forecast to hit 2 billion users by 2018. Way back in 2015, the monthly active users of the top 4 messaging apps overtook the top 4 social media apps, leading many to believe chat is the new socia...

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