it service management

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Developer news items we found relating to it service management

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The ITOM Platform is built on a foundation of shared microservices

The ITOM Platform is built on a foundation of shared microservices


Monday, May 07, 2018 by

Micro Focus has announced the IT Operations Management (ITOM) Platform. The ITOM Platform is built on a foundation of shared microservices - including analytics, orchestration and ChatOps collaboration. The platform’s microservices are re-useable and include RESTful APIs to enable customers and partners to extend their IT management and DevOps processes. Micro Focus als...


GE Digital unveils new industrial software solutions

GE Digital unveils new industrial software solutions


Wednesday, November 01, 2017 by

GE has unveiled expansions to its suite of edge-to-cloud technologies and industrial applications, designed to help its customers build a complete asset strategy. These additions to the GE Digital portfolio complement software applications that drive industrial productivity and extend these benefits through Predix, the application development platform for the Industrial...


Manifold comes out of stealth to connect developers to cloud services

Manifold comes out of stealth to connect developers to cloud services


Tuesday, September 26, 2017 by

Manifold has launched from stealth with $15 million USD in Series A funding from OMERS Ventures, Boldstart Ventures, Version One Ventures, Amplify Partners and Leaders Fund. Manifold is working to redefine the developer services ecosystem with a platform that allows developers to easily find, buy, and manage their favorite services - from email to logging - without bein...


Coresystems-SightCall partnership brings AR to field service

Coresystems-SightCall partnership brings AR to field service


Monday, August 28, 2017 by

Coresystems, a provider of cloud-based field service and workforce management software, has announced its partnership with SightCall, a video communications cloud platform. The partnership will bring the augmented reality (AR) functionalities of SightCall’s Video Assistance to Coresystems’ field service solution, allowing for field technicians to leverage augmented remo...


IT pros think their job will get harder in next 3 years

IT pros think their job will get harder in next 3 years


Tuesday, August 22, 2017 by

ManageEngine, a real-time IT management company and creators of ServiceDesk Plus has announced the results of its IT Service Management Future Readiness survey. The report, which was conducted in collaboration with ITSM.tools, consisted of ten questions that focused on the opportunities and challenges ITSM will see in the future. It was presented to ITSM professionals a...


HPE containerizes their ITOps management software

HPE containerizes their ITOps management software


Tuesday, April 18, 2017 by

Hewlett Packard Enterprise Software launched new containerized versions of its HPE IT Operations Management (ITOM) offerings. These suites - Hybrid Cloud Management, Data Center Automation, Operations Bridge, and IT Service Management Automation - help enterprise IT customers manage their private and public cloud infrastructure, and deliver new services at scale in resp...


Why app developers are choosing to freelance

Why app developers are choosing to freelance


Tuesday, January 31, 2017 by

Freelancing is increasingly becoming a career path that people are pursuing, and not only that, is one that could be leading to statistically higher work satisfaction than the traditional employment situation for many people globally. 50% of freelancers say there’s no amount of money you could pay them to take a traditional job, according to a study done by Freelancing ...


VictorOps announces a new JIRA service desk integration

VictorOps announces a new JIRA service desk integration


Wednesday, October 12, 2016 by

VictorOps announces a new bidirectional integration that connects Atlassian JIRA Service Desk with VictorOps’s real-time incident management platform. This integration adds to an already comprehensive set of integrations between VictorOps and JIRA Software, HipChat, Confluence, and StatusPage.JIRA Service Desk is Atlassian's modern service management offering providing ...


DOES16 Opens Discounted Registration

DOES16 Opens Discounted Registration


Friday, September 09, 2016 by

IT Revolution just announced the conference program for the 2016 DevOps Enterprise Summit (DOES16). The event, which aims to identify and amplify DevOps best practices for technology leaders of large enterprises, will be held in San Francisco from November 7-9.  For a limited time only, attendees can receive a 20 percent discount when they register to att...


CA Technologies Releases Updates to Agile Management Platform

CA Technologies Releases Updates to Agile Management Platform


Wednesday, June 15, 2016 by

CA Technologies has released new functionality to its Agile Management portfolio that includes integrations between CA Project & Portfolio Management (CA PPM) and CA Agile Central (formerly Rally), a new persona-based approaches to PPM and IT Service Management (ITSM) with CA PPM and CA Service Management, and new features in CA Agile Central. The integrated so...


NEC and Netcracker Launch New Agile Virtualization Platform and Practice

NEC and Netcracker Launch New Agile Virtualization Platform and Practice


Monday, May 09, 2016 by

NEC Corporation and Netcracker Technology have teamed to launch a new Agile Virtualization Platform and Practice (AVP), which offers a set of tools, platforms and services for Software-Defined Networking (SDN) and Network Functions Virtualization (NFV).With the new AVP solution, NEC and Netcracker will help service providers move their operations, business processes and...


Intelligent Communications Can Help DevOps Streamline Processes

Intelligent Communications Can Help DevOps Streamline Processes


Monday, March 07, 2016 by

We visited with Sendhil Jayachandran with xMatters to discuss how layering intelligent communications across an enterprise can help DevOps streamline processes. ADM: What is intelligent communications?Jayachandran: Intelligent Communications connects insights from any system to the people that matter in order to accelerate essential business processes. It integrate...


XebiaLabs Introduces New Updates to its DevOps and Continuous Delivery Solutions

XebiaLabs Introduces New Updates to its DevOps and Continuous Delivery Solutions


Wednesday, January 13, 2016 by

XebiaLabs offers a portfolio of DevOps and continuous delivery software and has announced a new version of its XL Release software release orchestration product offering improvements in the solution’s ability to release orchestration across teams, processes and tools. XL Release allows companies to automate, orchestrate and get visibility into software release pipelines...


Flexera Software's Universal Enterprise App Store Offers New Cloud Based Functionality

Flexera Software's Universal Enterprise App Store Offers New Cloud Based Functionality


Wednesday, November 11, 2015 by

Flexera Software’s universal enterprise app store, App Portal, has been updated to provide new upport for companies who are delivering cloud apps to their employees.  This new functionality includes enhanced Apple Mac environments, tracking of time and cost savings associated with implementing a self-service enterprise app store, and more.App Portal is a universal ...


IoT Provider myDevices Launches New Platform

IoT Provider myDevices Launches New Platform


Monday, October 12, 2015 by

IoT Provider myDevices develops middleware platforms and application solutions for the Internet of Things and as part of its product offering has launched a new IoT Platform as a Service. The platform combines a consumer-facing front end with data collection, analysis, and engagement tools at the back end.  The customizable IoT platform is combined with professiona...


Developers Can Now Use RingCentral To Integrate Business Communications Into Apps

Developers Can Now Use RingCentral To Integrate Business Communications Into Apps


Tuesday, October 06, 2015 by

The RingCentral Connect Platform, currently in beta, is an open, self-service platform that allows developers to integrate business communications logic into enterprise applications. The platform opens APIs to expose the entire RingCentral cloud-based business communications system as an open platform.The platform offers a family of cloud APIs and SDKs that provides dev...


Blazent Provides New Big Data Intelligence Platform

Blazent Provides New Big Data Intelligence Platform


Tuesday, July 07, 2015 by

Blazent has launched the Blazent Data Intelligence Platform, a big data platform that can access enterprise data from hundreds of disparate IT datastores into a single foundation of data. The platform helps solve the problem of siloed, incomplete and inaccurate data by leveraging a new big data engine and a 5-step data evolution process which begins with data atomi...


TOPdesk Available as Virtual Machine in the Microsoft Azure Marketplace

TOPdesk Available as Virtual Machine in the Microsoft Azure Marketplace


Wednesday, June 24, 2015 by

TOPdesk, a provider of service management solutions for IT, facilities management and eHRM help desks, is now available as a virtual machine in the Microsoft Azure marketplace. TOPdesk develops, sells, implements and supports software that helps organizations efficiently organize their services. The software supports service desks and other service departments in p...


Good Technology Offers Mobile App Service Management Platform

Good Technology Offers Mobile App Service Management Platform


Wednesday, November 12, 2014 by

Good Technology is launching a new mobile service management solution, Good Mobile Service Manager, for the 1,300 third-party ISV apps and custom mobile apps built on the Good Dynamics Secure Mobility Platform. The new service manager allows companies to have deeper visibility and control of their mobile apps.Good Mobile Service Manager proactively monitors any app buil...


CA Technologies New API Management, DevOps, Security, and Management Cloud Solutions at CA World

CA Technologies New API Management, DevOps, Security, and Management Cloud Solutions at CA World


Tuesday, November 11, 2014 by

CA Technologies kicked off its annual CA World conference this week in Las Vegas with the announcement of new security, API management, DevOps, and management Cloud Solutions. The annual event features over 5,000 attendees gathering together to learn about new CA products and other innovations in the new application economy.DevOps SolutionsCA Technologies announced new ...


Flowfinity Wireless’s Enterprise Mobile App Solution Now Offers Third Party Self Service Capabilities

Flowfinity Wireless’s Enterprise Mobile App Solution Now Offers Third Party Self Service Capabilities


Wednesday, May 28, 2014 by

Flowfinity Wireless’s latest version of its Flowfinity Actions enterprise mobile app software now provides customer portals to provide the ability for companies to let their customers log into Flowfinity directly for self-service capabilities such as service requests, information updates, document access, or viewing of past and scheduled services. Flowfinity s...


Knetik Media Launches Knetik Cloud for Game Platform Services

Knetik Media Launches Knetik Cloud for Game Platform Services


Tuesday, March 18, 2014 by

Knetik Media is launching the Knetik Cloud which will offer content publishers the ability to save money and time while expanding the breadth of user engagement. The cloud service will organize, manage and deliver content on a platform that is multi-device aware and multi-lingual capable.The Knetik Cloud enhances the user experience through an advanced gamification enga...