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Developer news items we found relating to click to call
Flex contact platform announced by Twilio
Monday, March 19, 2018 by Christian Hargrave
Twilio announced Flex, a contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and also programmatically customize every element of the experience including the interface, communication channels, agent routing, and reporting to meet the un...
Code your own network: The changing face of telco
Wednesday, February 15, 2017 by Richard Harris
There is a transformation occurring in enterprise communications with developers at the center. The developer community is driven by a vision to offer creative applications of communications within their apps and services that deliver a unique user experience. Unfortunately, innovating with traditional telecom carriers has been historically difficult. Dependence on an o...
Developers Can Now Use RingCentral To Integrate Business Communications Into Apps
Tuesday, October 6, 2015 by Stuart Parkerson
The RingCentral Connect Platform, currently in beta, is an open, self-service platform that allows developers to integrate business communications logic into enterprise applications. The platform opens APIs to expose the entire RingCentral cloud-based business communications system as an open platform.The platform offers a family of cloud APIs and SDKs that provides dev...
Your Favorite Apps Reimagined
Thursday, August 6, 2015 by Eric Bilange
80% of companies say that they deliver “superior” customer service and experience, but only 8% of consumers agree, according to recent research from Lee Resources. In order to meet customers’ expectations in today’s hi-tech world, it’s crucial that businesses go the extra mile and look to new technology to offer innovative and great customer experiences.The most popular...
Salesforce Creates $100 Million Investment Fund for Mobile Innovation
Wednesday, September 10, 2014 by Richard Harris
Salesforce Ventures is launching the Salesforce1 Fund to help invest in mobile innovation. The Salesforce1 Fund is the first dedicated fund from Salesforce Ventures, and will provide funding and support to entrepreneurs who access the Salesforce1 Platform to build next generation mobile apps and connected products. Salesforce Ventures invests in the next generation...
Acision SDK Allows App Developers to Provide Skype and WhatsApp Like Features
Tuesday, August 19, 2014 by Stuart Parkerson
Acision has released out of beta its Acision SDK via its forge by Acision API platform. With the Acision SDK, developers can incorporate WebRTC functionality, such as video and voice calling, messaging, content sharing and presence into web and native mobile applications. For example, by using Acision’s technology and cloud-based network, companies can integrate cl...
Acision Releases New WebRTC SDK for Enterprise
Saturday, June 21, 2014 by Stuart Parkerson
Acision has launched its WebRTC SDK to allow enterprises to incorporate browser-based WebRTC functionality, such as video and voice calling as well as content sharing, chat and IM sessions, into web and mobile applications.Companies can integrate the latest click-to-call (Voice), video-chat and IP messaging solutions, which can be built into or on top of websi...