Charley Rich is a Software Product Management & Marketing Professional with over 20 years of experience working with application performance monitoring and IT Service Management software. He was also a contributor to four highly successful start-ups, including: InterWorld, Tivoli, SMARTS and Collation and holds a patent for Application Performance Monitoring. Prior to joining Nastel, Charley was the world-wide Product Manager for IBM's Tivoli Application Dependency Discovery Manager software, where he charted the product roadmap, managed product marketing and received the Tivoli General manager's Award. Earlier he held the Director of the Application Management Product Line position at SMARTS, and was the Director of Strategy and Planning and later Vice President of Field Marketing for eCommerce firm InterWorld. Charley is a sought after speaker and a published author.
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