8/2/2017 11:02:01 AM
Ask.Vet wants to change the industry
Pet Medical Questions,Medical Questions Site,Pet Advice Website
App Developer Magazine

Ask.Vet wants to change the industry

Christian Hargrave Christian Hargrave in Apps Wednesday, August 2, 2017

Pet medical website startup wants to help users diagnose and prevent their pets from becoming ill.

If you are a pet lover, you may not be surprised to here that veterinary bills account for 25% of the pet industry. Veterinarians have to charge thousands of dollars for procedures that could have been prevented, while "diagnostic" websites offer one-size-fits-all advice that raises more questions than answers. Service providers neglect the most important party to the transaction - the pet owner.

According to a Silicon Valley startup, Ask.Vet, all pet owners really want is validation - someone to listen to them, call their pet by name, and guide their decisions. Ask.Vet shifts the focus back to the human - facilitating live text conversations with licensed veterinarians for personalized advice.

The 3 ways that Ask.Vet wants to change the industry:

- It uses technology to get personal: Ask.Vet doesn't remove human interaction from vet care - on the contrary, its focus is human-to-human (vs. human-to-pet) interaction. And users aren’t limited to a single text - they can converse with a veterinarian until all their questions are answered.

- Attentive to the customer's needs: We’re all a little neurotic and could probably talk about our pets for hours on end. For a token monthly fee, pet owners can ask as many questions they want about their pets - no matter how trivial the inquiry.

- Acts preemptively by providing preventative advice: Most pet owners ignore their pet's wellness until a crisis hits. Ask.Vet prioritizes constant attention to overall health. Each Ask.Vet question gets answered within minutes, meaning just a single text could prevent bigger issues and hefty vet bills.

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