Ushur announced it has launched the Ushur Managed Package on Salesforce AppExchange, empowering enterprises to add customer engagement automation capabilities to their Salesforce platform. Ushur’s artificial intelligence (AI) platform enables enterprises to instantly and intelligently automate interactions with their customers, integrating directly into Salesforce.
Through the Ushur Managed Package, enterprises can automate two-way communications across email, web, mobile and even documents to enable straight-through processing of account updates, support resolutions and sales enablement, improving customer experience and lowering operational expense.
“Ushur is a welcome addition to AppExchange, as they power digital transformation for customers by automating communications between enterprises and their customers,” said Woodson Martin, GM of Salesforce AppExchange. "AppExchange is constantly evolving to enable our partners to build cutting-edge solutions to drive customer success."
“With the Ushur Managed Package, we are delivering on the promise of intelligent automation by automating customer interactions and directly integrating in Salesforce,” said Simha Sadasiva, co-founder and CEO of Ushur Inc. “Ushur was founded to help make enterprises smarter by applying software to automate customer-facing tasks.”
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