The software fail watch report

Posted on Wednesday, January 31, 2018 by RICHARD HARRIS, Executive Editor

Tricentis has announced the release of their fifth annual Software Fail Watch report, which is a detailed analysis of the software failures, defects, and vulnerabilities covered by news organizations from around the globe. Tricentis analyzed each failure to reveal industry-specific trends as well as impacts to stock prices, market share, and customer trust and loyalty. This year�s report investigates 606 failures that affected over 3.6 billion people and caused $1.7 trillion in lost revenue.

�Reports like the Software Fail Watch provide a much needed �reality check� for those of us in the testing world,� remarked Wolfgang Platz, Tricentis founder and CPO. �Today, software plays a larger part in consumer and business interactions than ever before, and, yet, the number of news stories of reports of bugs being released into production only continues to grow. However, with the right strategies, approaches to automation, and better alignment with the business, I am confident that trend will change.�

Highlights of the Software Fail Watch include:

Software failures resulted in 268 years of downtime
The number of reported failures was 10 percent higher in 2017 than in 2016
Retail and consumer technology industries experienced the most software failures of any industry analyzed

This year�s report features a month-by-month breakdown of media coverage for select industries, a visualization of how quickly failures can spiral out of control, a new �Brand Erosion Index� that quantifies the impact of lost consumer trust, and a catalog of the biggest hacks, attacks, and exploits of 2017.

More App Developer News

Tether QVAC SDK Powers AI Across Devices and Platforms

APAC 5G expansion to fuel 347B mobile market by 2030

How AI is causing app litter everywhere

The App Economy Is Thriving

NIKKE 3.5 anniversary update livestream coming soon

New AI tool targets early dementia detection

Jentic launch gives AI agents api access

Experts warn ai-generated health content risks misinterpretation without human oversight

Ludo.ai Unveils API and MCP Beta to Power AI Game Asset Pipelines

AccuWeather Launches ChatGPT Integration for Live Weather Updates

Stop Using Business Jargon: 5 Ways Buzzwords Damage Job Performance

IT spending rises as banks balance legacy and innovation

Tech hiring slumps as Software Developer job postings fall

AI is becoming more widespread in collaboration tools

FCC prohibits new foreign router models citing critical infrastructure risks

ChatGPT Carbon Footprint Matches 1.3 Million Cars Report Finds

Lens Launches MCP Server to Connect AI Coding Assistants with Kubernetes

Accelerating corporate ai investment returns

Enviromates tech startup launches global participation platform

Private Repository Secures the AI-driven Development Boom

UK Fintech Platform Enviromates Connects Projects Brands and Consumers

Env Zero and CloudQuery Announce Merger

How Industrial AI Is Transforming Operations in 2026

AI generated work from managers is damaging trust among employees

Foresight Secures $25M to Bridge Infrastructure Execution Gap