AppNeta has introduced its User Satisfaction Dashboard as part of its application performance management (APM) solution. The SaaS-based APM tool delivers a view of overall web application performance by integrating and scoring application performance across the entire application transaction. By aggregating performance results from the application code, real-user monitoring and synthetic transaction monitoring, companies can see improved end user satisfaction and decreased operational costs.
The User Satisfaction Dashboard provides a qualitative user satisfaction scoring mechanism that leverages the industry standard Apdex application performance index to provide a single integrated view across what has previously been treated as three disparate performance areas. USD’s Apdex scoring implementation allows distinct sets of application and/or user transactions to be pre-defined, measured and scored together via transaction groupings.
The User Satisfaction Dashboard provides a single integrated performance dashboard for managing the performance of all five major web development platforms (Java, .NET, PHP, Python and Ruby). With the dashboard, development and operations professionals can monitor the performance and end-user satisfaction of their web apps simultaneously across any mixture of the major platforms.
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AppNeta USD is available next month and will come standard with AppNeta’s TraceView module. TraceView pricing begins at $119 per application host per month.