Progress announced the availability of Conversational UI, a packaged set of user interface (UI) components built specifically for chatbots. The components, as part of the popular Telerik and Kendo UI developer tooling, enable .NET and JavaScript developers to create enhanced natural conversational experiences across platforms and devices, on many chatbot frameworks - including Microsoft Azure Bot Service, Facebook Wit.ai, Google DialogFlow, Amazon Lex, and Progress NativeChat.
Achieving quality human-computer interaction is a challenge as developers need to account for unexpected scenarios, ambiguities and standard human behaviors. When coupled with the inability to capture the right visual cues, the conversation a user has with a bot can become ineffective quickly - leading to disengagement with the bot and customer dissatisfaction. Conversational UI is a set of framework-agnostic UI controls that enable .NET and JavaScript developers to create modern chatbot apps that improve conversation through visual elements that enhance the natural flow of conversation.
The Conversational UI functionality is available in more than a dozen Telerik and Kendo UI toolsets. As is standard across Progress’ modern UI solutions, the components are easy to implement using existing development skills and with the technologies that developers prefer. Through the Conversational UI components, developers can implement key UI design features such as calendars and date pickers that allow the developer to better control the direction of the conversation.
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