Infobip is extending its 2-way SMS messaging coverage to 40 countries, including the U.S., Brazil, China, India, Russia, South Africa and Mexico. 2-way SMS messaging enables online businesses, service providers, application developers, and marketing agencies etc. to offer their users instant, time-sensitive mobile consumer interaction.
For every country covered, Infobip can provide national numbers or short codes for receiving inbound SMS messages. Infobip also provides front end management, reporting tools and performance/delivery over its platform, which processes over 1.5 billion SMS messages monthly.
Infobip’s infrastructure can be accessed over an SMS API, or through web applications with campaign management features.
2-way SMS can help businesses create a dialogue with customers, drive sales and even manage something as straightforward as appointment booking. 2-way SMS service has been used for global reservations systems, CRM and customer service platforms and extended 2-factor authentication.
Infobip serves mobile operators, OTTs, brands, banks, social networks, and aggregators through 29 offices on 6 continents. The company’s mix of messaging, push notifications, and carrier billing technologies lets you reach mobile users in 190 countries.