3 Banken EDV Increases Customer Satisfaction and Reduces Costs with Compuware APM

Posted on Thursday, October 10, 2013 by RICHARD HARRIS, Executive Editor

Compuware Corporation (Nasdaq: CPWR), the technology performance company delivering a new generation of application performance management (APM), today announced 3 Banken EDV (Drei-Banken-EDV Gesellschaft mbH), a shared service IT provider for three leading banks in Austria, has adopted Compuware APM User Experience Management and APM for Mainframe solutions. 


With these solutions, 3 Banken EDV is now able to further optimize end user service delivery across mobile, web and mainframe platforms, as well as significantly reduce costs and mean-time-to-repair (MTTR).With more than 1.5 million customer accounts across Oberbank AG, BKS Bank AG and Bank für Tirol und Vorarlberg AG, 3 Banken EDV’s mission is to deliver 24x7 IT services to its Central European clients across a highly versatile and complex application infrastructure. 3 Banken EDV has aggressively adopted an ambitious plan to embrace the shift to mobile banking by implementing new mobile application architecture. With online transactions increasing each year, 3 Banken EDV wanted to implement a new application monitoring approach to take advantage of the growing online opportunities, while mitigating the impact of that increase on the mainframe environment.

Leveraging Compuware APM Real User Monitoring for Mobile and Web applications, 3 Banken EDV can monitor the performance of its most important mobile and web applications. With APM for Mainframe, 3 Banken EDV has true end-to-end monitoring across the web and mobile environment into and through the mainframe systems, where applications are running.

“By using Compuware APM solutions, we expect to increase customer satisfaction and reduce costs as well as become much more efficient and proactive from a performance management perspective,” said Karl Stöbich, CEO, 3 Banken EDV. “In addition to reduction in MTTR, we anticipate reduced MIPS consumption and fewer delayed upgrades as the result of proactive monitoring, which will lead to improved overall quality.”

More App Developer News

Tether QVAC SDK Powers AI Across Devices and Platforms



APAC 5G expansion to fuel 347B mobile market by 2030



How AI is causing app litter everywhere



The App Economy Is Thriving



NIKKE 3.5 anniversary update livestream coming soon



New AI tool targets early dementia detection



Jentic launch gives AI agents api access



Experts warn ai-generated health content risks misinterpretation without human oversight



Ludo.ai Unveils API and MCP Beta to Power AI Game Asset Pipelines



AccuWeather Launches ChatGPT Integration for Live Weather Updates



Stop Using Business Jargon: 5 Ways Buzzwords Damage Job Performance



IT spending rises as banks balance legacy and innovation



Tech hiring slumps as Software Developer job postings fall



AI is becoming more widespread in collaboration tools



FCC prohibits new foreign router models citing critical infrastructure risks



ChatGPT Carbon Footprint Matches 1.3 Million Cars Report Finds



Lens Launches MCP Server to Connect AI Coding Assistants with Kubernetes



Accelerating corporate ai investment returns



Enviromates tech startup launches global participation platform



Private Repository Secures the AI-driven Development Boom



UK Fintech Platform Enviromates Connects Projects Brands and Consumers



Env Zero and CloudQuery Announce Merger



How Industrial AI Is Transforming Operations in 2026



AI generated work from managers is damaging trust among employees



Foresight Secures $25M to Bridge Infrastructure Execution Gap



Copyright © 2026 by Moonbeam

Address:
1855 S Ingram Mill Rd
STE# 201
Springfield, Mo 65804

Phone: 1-844-277-3386

Fax:417-429-2935

E-Mail: contact@appdevelopermagazine.com