Retriever Communications announced the results of a study it commissioned with the University of Technology, Sydney (UTS) sharing deeper insight into the design of industrial-grade augmented reality (AR) software and hardware.
The goal of the study was to identify heuristics that will aid designers and developers in the creation of hands-free technologies for field services in the industrial space. The joint study revealed that AR hardware is not ready to be implemented widely into industrial workspaces due to the following deficiencies:
As AR technology continues to evolve, there is a strong potential in the use of augmented reality to make field technicians more effective in their work and supported in their capabilities. While the following guidelines, developed on the basis of the study, enable developers to build applications that have higher adoption rates, the study also revealed that further work is necessary to ensure effective use in practice.
“Retriever Communications is excited to partner with UTS to take a deeper look at the current state of the use of augmented reality software and headsets in the industrial workspace,” said Mary Brittain-White. “As these technologies continue to be adopted, we realize they need to be thoroughly tested in order to ensure industrial field workers are properly supported. We’re confident that once more resources are implemented into fine-tuning these devices, AR headsets will not only make work easier, but it will be safer as well.”
This study was led by Associate Professor Andrew Johnston who notes “that the seven heuristics identified during the course of this study are meant to provide some high-level guidance for application developers. As the development process for augmented reality will continue to evolve, it’s vital that we focus on the real-world needs of end users to ensure software meets the needs of field workers.”
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