Appian announces new platform updates at Appian World 2018

At the Appian World 2018 global user conference, Appian unveiled the latest version of their Digital Transformation Platform. Enhancements to the platform help their users implement automation across the organization and bolster performance and administration of Appian’s platform-as-a-service (PaaS) cloud architecture. In addition to being in the core Appian platform, these enhancements are also available in the new Appian Intelligent Contact Center Platform.

“We deployed nine key risk mitigating applications on Appian in just 18 months,” said Denise Knabjian, First Vice President of Process Innovation at OCC, the world’s largest equity derivatives clearing house. “Appian is key to the flexible yet secure IT infrastructure we require given our designation as a Systemically Important Financial Market Utility (SIFMU).”

Appian combines business process management (BPM), robotic process automation (RPA), and artificial intelligence (AI) to deliver intelligent automation - a confluence of technologies and capabilities that enables the future of work. That means people working together in a flexible, adaptable, collaborative environment, supported by system intelligence that automates out the low-value work and assists users with recommendations and decision support.

The latest version of Appian includes native AI-based sentiment analysis to inform and improve human decision making. Furthermore, customers can extend applications with AI services with Appian’s new no-code integration to the three leading public cloud cognitive and machine learning platforms, Google Cloud Platform, Amazon Web Services, and Microsoft Azure. Appian has additionally extended its integration capabilities with support for the OpenAPI standard, allowing customers to easily consume web services designed in Swagger toolsets.

The latest version of the platform features low-code drag-and-drop composition of all aspects of interface design. These interfaces are immediately available across web and mobile platforms without additional development. Appian is releasing a new beta version of its latest mobile application to customers and partners with greater styling and UI controls for mobile app developers.