Zendesk has released a suite of embeddable features that allow companies to build customer support and engagement into mobile and web apps, websites, games, and other online experiences.
Zendesk Embeddables is launching with a new mobile SDK and Web widget that allow companies to offer self-service through a help center, ticket submissions and real-time chat with customers within the context of their mobile app or online channels. The platform solves the problem of users having to visit a separate help section or leave an app for service.
In addition to solving customer service issues, the platform also provide customer service agents with more context in their customer interactions so they can better personalize support. On mobile, for example, they can gather more technical details about a device or know where in an app a customer ran into an issue.
Zendesk Embeddables are available at no cost through Zendesk’s customer service platform. With three clicks, developers can add the Web widget to their website or app. By including one line of code, developers can embed the mobile SDK. Organizations also have the option to deploy more advanced and customized integrations with the Zendesk API.
- Native: Written in both Objective C and Java, one for each of the two major platforms (iOS and Android).
- Intuitivea; Very easy to build and integrate.
- Customizable; Overridable to provide the best experience possible for customers, without any brand discrepancy.
- Contextual; Picks up custom information that can be passed back to the tickets.
Read more: https://www.zendesk.com/embeddables
More information is available on the Zendesk website
Are you paying more taxes than you have to as a developer or freelancer? The IRS is certainly not going to tell you about a deduction you failed to take, and your accountant is not likely to take the time to ask you about every deduction you’re entitled to. As former IRS Commissioner Mark Everson admitted, “If you don’t claim it, you don’t get it.
Get hands-on experience in performing simple to complex mobile forensics techniques Retrieve and analyze data stored not only on mobile devices but also through the cloud and other connected mediums A practical guide to leveraging the power of mobile forensics on popular mobile platforms with lots of tips, tricks, and caveats.
The Chirp GPS app is a top-ranked location sharing app available for Apple and Android that is super easy to use, and most of all, it's reliable.
Write and run code every step of the way, using Android Studio to create apps that integrate with other apps, download and display pictures from the web, play sounds, and more. Each chapter and app has been designed and tested to provide the knowledge and experience you need to get started in Android development.