AI marketing automation from Act On Data Lake
Thursday, February 1, 2024 by Brittany Hainzinger
Act-On Software is helping marketers harness the power of data and improve customer engagement with a robust Data Lake, functioning as a private Customer Data Platform (CDP) within Act-On’s customer-beloved marketing automation (MA) solution.
As martech stacks become increasingly complex, data extensibility is critical. Act-On’s Data Lake allows for ...
Communication trends and predictions for 2023 from SendBird
Wednesday, January 18, 2023 by Richard Harris
As Twitter morphs around Elon Musk’s vision and Meta dives deeper into the Metaverse, businesses are reconsidering how they want to communicate with their customers. In 2023, we’ll see not only more companies but a wider variety of companies take a page from WhatsApp, Line, and WeChat as they bring the community and dynamic conversations into their own apps....
StrandHogg Android vulnerability identified
Thursday, December 5, 2019 by Freeman Lightner
Promon, a Norwegian app security company, has identified tangible evidence of a dangerous Android vulnerability that allows malware to pose as any legitimate app, granting hackers access to private SMS’ and photos, steal victims’ log-in credentials, track movements, make and/or record phone conversations, and spy through a phone’s camera and microphone...
Airship has acquired Apptimize
Tuesday, August 27, 2019 by Richard Harris
Airship announced that it has acquired Apptimize. This move provides marketers and developers with a single solution to optimize the entire user experience across messaging channels and digital properties.
Airship enables businesses to send messages at the time and place that customers will be most responsive — whether on SMS, push notification, email, mo...
Finding website risk levels and reputations gets easier for IT admins
Monday, May 13, 2019 by Richard Harris
NetMotion Software announced NetMotion Reputation, a subscription service that identifies the risk profile and usage categories of hundreds of millions of web domains. Reputation allows IT teams to get visibility into user behavior, including a better understanding of access to risky or inappropriate cloud applications and websites. Customers can also block access if an...
Videoselfie authentication tool launches
Tuesday, February 19, 2019 by Richard Harris
Jumio announced the launch of Jumio Authentication, a new video-selfie authentication that uses biometrics for user authentication, that could be ideal for account logins and high-risk scenarios (e.g., logging in from a foreign IP address or authorizing high-risk transactions such as wire transfers and online purchases). Secure selfie authentication can also be use...
ZF Group automotive manufacturing to use Vizru's nocode platform
Tuesday, January 22, 2019 by Richard Harris
Vizru says that ZF Group has signed a multi-year contract to enable a digital transformation across ZF’s global enterprise. ZF will use Vizru’s no-code Autonomous Application Development and Digital Decisioning Platform to implement a series of artificial intelligence (AI) driven systems for next-gen process automation. ZF selected Vizru for this ambitious m...
5 app development tips to help you avoid disaster
Wednesday, November 28, 2018 by Joe Hanson
Mobile app development: it’s easy and straightforward in the lab, but once your app is deployed to the wild, all bets are off. You need to deliver seamless, fast experiences for users on low-powered devices, in any number of network environments.
When it comes to building mobile apps, uncontrollable user behavior can lead you down the path to death by 1000 pape...
XPhone uses blockchain to make calls and send messages
Wednesday, October 10, 2018 by Richard Harris
Pundi X says they have created a blockchain-based OS and communication protocol for mobile devices that allows users to make calls, send messages and transmit data via a fully decentralized blockchain network.
Powered by Function X, an ecosystem built entirely on and for blockchain, the new mobile phone called ‘XPhone’ runs on a new transmission...
Nexmo Customer Communication API Connector gets a boost from WhatsApp
Friday, September 28, 2018 by Christian Hargrave
Vonage announced that its Nexmo Communication API Connector, available on MuleSoft's Anypoint Platform, is now integrated with the WhatsApp Business solution. This integration enables MuleSoft customers to leverage the new WhatsApp Business solution to elevate their customer engagement.
Simple integration of Nexmo APIs into WhatsApp Business solution workflows el...
30,000 blacklisted apps hosted on the Google Play Store report finds
Friday, September 21, 2018 by Richard Harris
RiskIQ has released its Mobile Threat Landscape Q2 2018 Report, which analyzed 120 mobile app stores and more than two billion daily scanned resources. The findings show a spike in blacklisted apps headlined by Trojans and Adware, as well as a fascinating shift in tactics by mobile threat actors.
For the second year in a row, RiskIQ observed a sharp increase in black...
iOS 12 notification changes should make you rethink your messages
Friday, September 21, 2018 by Richard Harris
It feels as if our mobile screens are swimming in notification overload these days, and it’s no wonder why when leading mobile marketing companies plaster billboards in Silicon Valley with promises to engage mobile users.
In a hyper-connected world where consumer attention is scarce, notifications are an incredibly powerful way to reach users wherever they are....
Build communications apps with less coding thanks to PHLO
Tuesday, August 21, 2018 by Richard Harris
Plivo announces the immediate availability of PHLO, a new way for developers to rapidly build and embed communications into their applications. PHLO, available via the Plivo platform, allows developers to visually integrate voice and SMS into apps in minutes, eliminating the need to constantly refer to documentation and reducing the number of coding lines and integratio...
The Twilio API for WhatsApp is now available
Tuesday, August 7, 2018 by Christian Hargrave
Twilio has announced the Twilio API for WhatsApp that lets Twilio customers message with their users via WhatsApp for the first time. Twilio removes the operational overhead of managing and scaling WhatsApp for developers, making it a fast and reliable way for businesses to start communicating with the more than 1.5 billion users of WhatsApp. With one API, develope...
WhatsApp chooses Nexmo for their business solution
Monday, August 6, 2018 by Christian Hargrave
Vonage announced that Nexmo is a provider for the new WhatsApp Business solution. In limited availability, WhatsApp is now opening its doors to businesses, allowing them to communicate with their customers on a more engaging platform.
By leveraging Nexmo APIs to simplify their integrations and handle the complexity of maintenance and operations, WhatsApp Business use...
MongoDB World 2018 and everything you need to know
Monday, July 2, 2018 by Richard Harris
At MongoDB World 2018, MongoDB made several major product announcements that the company says is "expanding on their presence in the database market." Nearly every company is focused on using software for a competitive advantage. The company says that with their latest enhancements database platform, "it enables a competitive advantage for thousands of cu...
Urban Airship powers mobile wallets with Google Pay
Tuesday, May 8, 2018 by Richard Harris
Urban Airship unveiled a digital customer engagement platform to support Google Pay tickets - a new capability announced on the mainstage at Google I/O 2018. Urban Airship worked with Google Pay to create streamlined and engaging ticketing and boarding pass experiences. The combination of Google Pay’s new ticket support and the Urban Airship platform now make it easy fo...
Flex contact platform announced by Twilio
Monday, March 19, 2018 by Christian Hargrave
Twilio announced Flex, a contact center platform that gives businesses complete control of their contact center experience. With Twilio Flex, companies can instantly deploy an omnichannel contact center platform and also programmatically customize every element of the experience including the interface, communication channels, agent routing, and reporting to meet the un...
Using common short codes for mobile app marketing
Friday, February 16, 2018 by Richard Harris
App developers know well the difficulties in marketing their apps. But a highly compelling way to advertise their apps in the context to the real world is being overlooked.Common Short Codes provide an easy way for app developers and brands to get consumers to download an app in context with their current, real-world surroundings. Common Short Codes bring integrity and ...
Business messaging engagement platform released by 3Cinteractive
Monday, February 12, 2018 by Christian Hargrave
3Cinteractive (3C) has announced their A2P Rich Communication Services (RCS) messaging engagement platform. This platform is an extension of 3C’s existing mobile engagement platform, enabling brands to orchestrate and deliver A2P messaging created by RCS capabilities.3C’s platform enables users to build comprehensive RCS workflows that leverage new feature-rich function...
Exostar launches mobile multifactor authentication solution
Friday, December 15, 2017 by Richard Harris
Exostar has announced the general availability of a new option for multifactor authentication. Exostar Mobile ID is a smartphone or tablet app-based authenticator for which it has achieved Level 3 SAFE-BioPharma certification under the FICAM trust framework. The solution turns an individual’s mobile device into a secure hardware-based second factor for access control to...
Oracle weighs in on chatbots for enterprise developers
Tuesday, December 5, 2017 by Richard Harris
From self-service to instant payments, the chatbot industry has seen great things from the latest advents in the field of AI. That's why we sat down with Oracle to learn more about how with all these new changes in the messaging industry enterprise can see the value that can be attained by adoption.We recently had a conversation with Suhas Uliyar, Vice President, A...
The mobile gaming industry meets blockchain
Friday, November 17, 2017 by Richard Harris
Dragonfly and DECENT have come together to bring blockchain to the gaming industry. Together, they are set to tackle some common challenges by creating an innovative digital marketplace solution. The mobile gaming industry is evolving rapidly Dragonfly has called on DECENT to help develop a new and fully integrated blockchain-based marketplace.Like the sound of a block...
Sending out an S.O.S. for SMS
Wednesday, October 4, 2017 by Will LaSala
What a difference a year makes. Just one year after the National Institute of Standards and Technology issued guidance that found SMS is insecure and no longer suitable as a strong authentication mechanism, it has walked all of that back.At the time the original draft was published, it was highly unusual for any US government agency to get out in front of the security i...
Stop the menace of Android rooting malware attacks with RASP
Monday, September 25, 2017 by Frederik Mennes
One of the key security issues facing organizations that support Android devices is the risk of rooting malware. A number of malware families on the Android mobile OS attempt to obtain root access once installed because the elevated privileges gained come in handy to perform malicious activities.
What you need to know about Tordow v2.0 and Pegasus
The To...
Providing inapp customer support help from Helpshift
Thursday, September 7, 2017 by Richard Harris
In today's hyper-competitive market, a developer must be sure to remove all potential friction points, which can irritate customers, or risk app extinction. Even the best of apps have seen this negative trend over a long period of time due directly to subjects like, customer support, scalability, and poor retention efforts.We had a chat with Abinash Tripathy, co-founder...
CoresystemsSightCall partnership brings AR to field service
Monday, August 28, 2017 by Christian Hargrave
Coresystems, a provider of cloud-based field service and workforce management software, has announced its partnership with SightCall, a video communications cloud platform. The partnership will bring the augmented reality (AR) functionalities of SightCall’s Video Assistance to Coresystems’ field service solution, allowing for field technicians to leverage augmented remo...
A poor tester blames his tools
Friday, August 25, 2017 by Richard Harris
We've all heard that an artist is only as good as his tools. But does that ring true for app testing? The shear number of application testing products may seem overwhelming at first, but finding the most efficient environment for your app can be the difference between success and failure. Asaf Saar is the Director of Product Management at Sauce Labs, a company that deve...
The future of the voice enabled AI
Friday, August 25, 2017 by Richard Harris
Eventually everything you own will be commanded with text or voice in the future. But specifically we may see that voice has the advantage over it's counterpart due to a more natural feel and simplicity of use. That is why things like Amazon Alexa are starting to take off. Voice recognition has finally got on par with text, and it’s now much faster to say a command than...
Enghouse Interactive Communications Center 10 lands
Friday, July 21, 2017 by Richard Harris
Enghouse Interactive just introduced version 10.0 of Enghouse Interactive Communications Center (CC 10.0), the latest iteration of its contact center platform, which boasts new functionality and integration enhancements for agents to deliver an optimal omni-channel customer experience.“CC 10.0 delivers a tighter than ever portfolio integration through TouchPoint, allowi...
App Verify SDK gets update for new iOS capabilities
Wednesday, June 21, 2017 by Richard Harris
TeleSign, an end-to-end communications platform as a service (CPaaS), has announced new iOS capabilities for its mobile app verification service, App Verify. App Verify for iOS is a lightweight software development kit (SDK) that enables mobile app developers to streamline the onboarding account verification process to assist with increasing conversions and providing id...
Your SIGNAL 2017 conference briefing
Saturday, May 27, 2017 by Richard Harris
Twilio has a made a whole bunch on announcements at their SIGNAL.2017 conference this year. So if you didn't make it to the conference, here's briefing on some of the major talking points.Twilio launches Functions - A Serverless Environment for Rapidly Building on the Twilio Cloud Communications PlatformFunctions is a serverless environment that empowers developers to f...
Explaining RCS and how it could kill the need for some apps
Friday, May 12, 2017 by Richard Harris
Throughout the past 20 years, we've become well acquainted with the traditional text message. We've seen it evolve from a method of communicating with friends and family, to a way for consumers to interact with businesses in order to receive updates and relevant information. As 4 billion people worldwide use SMS, this traditional method of communication continues to evo...
Ways you can protect yourself on the Internet
Thursday, February 23, 2017 by Richard Harris
Editors note: Guest submission by Anas Baig, a Digital Marketer & Security Enthusiast.Anyone can fall victim to hacking, and this fact is as evident as the shining sun. Every time you go online, you are, by default, vulnerable to cyber attacks. Hackers can steal your credit card info, social security number, username and passwords, or even render your PC completely ...
OneRun platform now includes app reengagement
Tuesday, February 21, 2017 by Richard Harris
YouAppi has announced it has expanded its OneRun Platform to now include Re-engagement. According to data from YouAppi's initial re-engagement campaigns, between 20-40% of inactive users re-engaged with their apps, which is greater than standard industry re-engagement rates. Most apps lose a majority of their users on the day they are installed. That's why YouAppi'...
