Barry Coleman

Barry Coleman

Barry Coleman is CEO at UserCare, an in-app customer service solution that uses bigdata to help companies grow lifetime value by blending real-time support withrelationship management. Barry is also SVP of Engineering at Manage, thepremier mobile performance advertising platform. Prior to UserCare, he servedas CTO and VP of Support and Customer Optimization Products at ATG, which wasacquired by Oracle for $1 billion. Barry is the author on several patents andapplications in the areas of online customer support, including cross-channeldata passing, dynamic customer invitation and customer privacy. He holds a B.A.in Artificial Intelligence from the University of Sussex.
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Recent posts from Barry


Five Mobile App User Retention Tips to Kick Off 2016

Marketing & Promotion

Five Mobile App User Retention Tips to Kick Off 2016


  • Thursday, January 28, 2016
  • By Barry Coleman

As app engagement significantly decreases 24 hours after initial install, today’s developers should always look for ways to reverse app removal, alleviate user dissatisfaction and combat lack of usage.This lack of longevity in app usage will be espec...