Study Shows 33 percent of App Performance Monitoring Issues Reported by End Users

Posted 12/25/2015 10:02:06 AM by RICHARD HARRIS, Executive Editor

Study Shows 33 percent  of App Performance Monitoring Issues Reported by End Users
ManageEngine has released the results of its Application Performance Monitoring Survey 2015. The company conducted the survey by polling ManageEngine users as well as IT administrators using competitor solutions in North America and Europe.

According to the survey, nearly 33% three businesses have end users, not APM software, providing the initial alerts that inform IT teams about application performance problems. Another 28% find most of their performance issues by running ad hoc scripts.

Other insights from the survey respondents include:

- 81% of companies take up to four hours to resolve app outages. Sixty percent of respondents reported they take up to four hours to repair application performance issues such as slow page loading.
- 50% said they have the bulk of their business apps on the private cloud.
- 20% said they have over half of their applications deployed on the public cloud. Another 20% of respondents said they have close to half of their deployments on a hybrid cloud.
- 70% of businesses indicated that most of their end users access enterprise applications through a Web interface.

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About the author: RICHARD HARRIS, Executive Editor

As the Publisher and Editor for App Developer Magazine, Richard has several industry recognitions and endorsements from tech companies such as Microsoft, Apple and Google for accomplishments in the mobile market. He was part of the early Google AFMA program, and also involved in the foundation of Google TV. He has been developing for mobile since 2003 and serves as CEO of Moonbeam Development, a mobile app company with 200 published titles in various markets throughout the world. Richard is also the founder of LunarAds, a mobile cross-promotion and self-serv mediation network for developers. He has been a featured presenter at trade-shows and conferences, and stays active with new projects relating to mobile development.

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